QA Manager - Panipat - Persolkelly India

    Persolkelly India
    Persolkelly India Panipat

    13 hours ago

    Full time
    Description

    The QA Manager will lead the Quality Assurance and Quality Control functions at the plant, ensuring that products meet strict quality standards throughout the lifecycle. As a founding member, the manager will build and strengthen the quality organization, implement robust processes, and drive continuous improvement across production, suppliers, and after-sales service.

    Key Responsibilities

    Planning & Execution

    • Plan, execute, and monitor product testing and audits before market release
    • Maintain product quality across manufacturing processes
    • Manage supplier and purchased parts quality

    Process Improvement

    • Identify and implement strategies to enhance production quality
    • Conduct training programs for production engineers and assembly line staff
    • Analyze customer feedback and complaints to recommend improvements
    • Prepare reports on quality performance and market evaluation

    After-Sales & Market Service

    • Develop countermeasures for customer complaints
    • Investigate returned products and parts to determine root causes
    • Plan and deliver skill development and training programs for dealer service staff
    • Execute spare parts sales forecasts and plans

    Internal Control & Compliance

    • Prepare documentation for internal audits and quality checks
    • Ensure compliance with relevant laws, regulations, and quality standards
    • Handle ISO and other external audit requirements

    Cross-Functional Collaboration

    • Work closely with Production Engineering, Manufacturing, Production Management, and Procurement teams to ensure quality standards are maintained

    Budget & Organization Management

    • Manage QA budgets and optimize resource allocation
    • Lead and evaluate the QA team, creating individual development plans
    • Establish and maintain quality-related organizational processes

    Required Qualifications & Experience

    • Bachelor's degree in a relevant field
    • 5+ years of QA/QC experience in manufacturing
    • Experience in Japanese or foreign manufacturing companies
    • Experience with internal and external ISO audits
    • Team management experience, ideally during start-up or plant launch phases
    • Proficiency in precision measurement tools and ability to interpret technical drawings
    • Strong analytical and problem-solving skills

    Preferred Qualifications

    • Experience in factory start-ups or new organization build-up
    • Hands-on experience working closely with production, manufacturing, and procurement teams

    Ideal Candidate Profile

    • Independent, proactive, and capable of taking action in a start-up environment
    • Hands-on manager with the ability to lead teams and drive shop floor improvements
    • Strong cross-departmental collaboration skills and ability to establish a quality-driven culture

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