Application Support Engineer - Pune, India - RIIM
Description
Positions: Technical Implementation Engineers
Location: Pune (Hybrid)
Experience: 7 to 10 years
Job description:
Skills: Technical Implementation, Troubleshooting
Application experience: UPF/Universal Payment Framework or immediate Payment or CI Hub
• Application installation, configurations, troubleshooting, Implementation & Testing.
• Should learn and know the technical nitty-gritty of a new Framework (ACI Platform-UPF): product installation and environment setup – Dev/SIT/Production.
• Cartridges deployment and production movement.
• Work with product owners and business stakeholders to understand implementation requirements, translate requirements and vision into an executable timeline.
• Trace analysis / troubleshooting for standalone applications and Industry Standard Application Servers like WebSphere/JBOSS/Apache-Tomcat.
• Respond to Bank queries, Report generation, System health check, etc.
• Identifying, reporting, and resolving key project issues.
• Fixing production issues and bugs if required and perform SIT/QA testing for production fixes.
• Overseeing the daily business operations, Production Support for critical issues and Application maintenance.
• Ensuring that all project and implementation related documents are up to date.