Application Support Engineer - Pune, India - RIIM

    RIIM
    RIIM Pune, India

    2 weeks ago

    Default job background
    Technology / Internet
    Description

    Positions: Technical Implementation Engineers

    Location: Pune (Hybrid)

    Experience: 7 to 10 years

    Job description:

    Skills: Technical Implementation, Troubleshooting

    Application experience: UPF/Universal Payment Framework or immediate Payment or CI Hub


    • Application installation, configurations, troubleshooting, Implementation & Testing.


    • Should learn and know the technical nitty-gritty of a new Framework (ACI Platform-UPF): product installation and environment setup – Dev/SIT/Production.


    • Cartridges deployment and production movement.


    • Work with product owners and business stakeholders to understand implementation requirements, translate requirements and vision into an executable timeline.


    • Trace analysis / troubleshooting for standalone applications and Industry Standard Application Servers like WebSphere/JBOSS/Apache-Tomcat.


    • Respond to Bank queries, Report generation, System health check, etc.


    • Identifying, reporting, and resolving key project issues.


    • Fixing production issues and bugs if required and perform SIT/QA testing for production fixes.


    • Overseeing the daily business operations, Production Support for critical issues and Application maintenance.


    • Ensuring that all project and implementation related documents are up to date.