Unified Communication Engineer - Ahmedabad - RIGHTSOFT

    RIGHTSOFT
    RIGHTSOFT Ahmedabad

    1 week ago

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    Description

    Job Title: Unified Communications (UC) Engineer

    Job Summary

    RightSoft seeks a highly skilled Unified Communications (UC) Engineer to manage the administration and maintenance of our UC platform. The ideal candidate will be responsible for handling adds, moves, and programming changes, as well as documenting and testing all configurations.

    Key Responsibilities:

    • Perform adds, moves, and programming changes to the UC platform.
    • Document configurations, changes, and test results to ensure system reliability.
    • Troubleshoot and resolve UC-related issues, collaborating with CISCO TAC Center when necessary.
    • Work closely with the onsite team to implement and maintain communication solutions.

    Required Qualifications:

    • 5+ years of experience in Unified Communications administration.
    • Strong expertise in CISCO Call Manager and related UC technologies.
    • Experience troubleshooting UC issues with CISCO TAC Center.
    • One or more CISCO Call Manager certifications (e.g., CCNP Collaboration, CCIE Collaboration) preferred.
    • Excellent documentation and problem-solving skills.
    • Ability to work both independently and collaboratively within a team.

    Preferred Skills:

    • Experience with additional VoIP and telephony solutions.
    • Knowledge of SIP, QoS, and networking fundamentals.
    • Familiarity with contact center solutions and integrations.

    About You

    We are seeking a talented individual with a minimum of 5 years of experience in Unified Communication and Collaboration Operations Cisco who is passionate about delivering exceptional service.

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