Relationship Executive - Mumbai, India - MiDigiWorld

Description

Job Brief

We are looking for a Relationship Executive (Intern) to build and preserve trusting relationships with our customers. Well rely on you to find ways to outperform our competition and maintain our companys positive image.

To succeed in this role, you should be an excellent communicator, able to work with sales and marketing teams and build rapport with customers. We also expect you to be a strategic thinker with an analytical mind and strong problem-solving skills. Ultimately, youll maintain strong relationships with our companys clients to boost our brand and profits in the long-run.

Responsibilities

Understand Trainer needs and develop plans to address them

Identify key staff in client companies to cultivate profitable relationships

Resolve Trainers complaints quickly and effectively

Forward upselling and cross-selling opportunities to the sales team

Promote high-quality sales, supply and customer service processes

Aim to preserve and renew contracts

Approach potential customers to establish relationships

Gain solid knowledge of competitors Building positive relationships with customers

Assisting with generating new business

Identifying opportunities for greater profits

Knowledge about invoices