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- Leadership
- Customer Relationship Management
- Problem Solving
- Communication
- Team Management
- Conflict Resolution
- Time Management
- Training and Development
- Lead and manage the customer service team
- Ensure team meets service level agreements
- Handle customer escalations and complex issues
- Develop and implement customer service processes
- Monitor team performance and provide feedback
Customer Service Team Lead - Navi Mumbai, India - RankBloc Services
RankBloc Services
Navi Mumbai, India
1 week ago
Description
Company Overview
RankBloc Services elevates digital identity and drives conversions. Headquarters in Delhi. Website:
Job Overview
Lead the customer service team at RankBloc Services in Navi Mumbai. Full-time position with 1-3 years of experience. Salary range: Competitive. Join a team of 11-50 employees in the journey to digital excellence
Qualifications and Skills
Roles and Responsibilities