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- Work closely with customers to discover their business objectives and challenges, coaching them on how to use AppViewX to solve them.
- Customer-facing experience in Solutioning/Post Sale Support/Customer Success/Project management with a Technical background.
- Flexible to work in the US (4 pm - 1 am IST).
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Customer Success Manager - india - AppViewX
2 days ago

Description
Enterprise Customer Success Manager - Americas Region
We are a trusted provider of automated certificate lifecycle management solutions to leading organizations worldwide. Our AVX ONE platform enables complete certificate lifecycle management and PKI-as-a-Service, streamlining automation workflows to prevent outages, reduce security incidents, and enable crypto-agility.
Key Responsibilities:
Onboarding
Collaborate with Sales teams to transition the account from Pre-Sales to Customer Success Management. Establish critical goals and key performance indicators for Go-live. Work with the Onboarding team to ensure customers are onboarded quickly, meeting key objectives within a stipulated time frame.
Adoption and Value Quantification
Accelerate adoption of new solutions by prioritizing projects that deliver the best ROI within the shortest time frame. Drive value realization through Quarterly Business reviews and adoption workshops. Understand customer pain points and coordinate between Product Management and Support groups.
Customer Experience/Engagement
Increase retention, adoption, user experience, and happiness as part of every customer engagement strategy. Partner with CS Operations to plan outreach campaigns based on customer interests. Meet and exceed weekly/Monthly/Quarterly engagement goals for providing touch points for existing customers.
Rewal /Upsell/Cross Sell
Maintain Annual Recurring Revenue from assigned accounts by managing account retention and renewal. Identify Upsell/Cross-sell opportunities in existing customers with Account Sales teams.
Requirements:
About Us:
We offer competitive incentives, health & wellness policies, saving & investment schemes, time off/sabbatical eligibility, and dedicated L&D. We prioritize flexibility, allowing employees to work remotely, define their own hours, and harmonize work and life.
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Customer Success Manager
Statisfy- India
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Technical Success Manager
Chargebee- india
-
Customer Success Manager
CultureX- india
-
Customer Success Manager
Wooqer- india
-
Customer Success Manager
Konnecta- India
-
Customer Success Manager
micro1- India
-
Manager of Customer Success
Animaker Inc.- india
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Client Success Manager
Novoguild- India
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Senior Customer Success Manager
CloudEagle- india
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Associate Customer Success Manager
Superset- india
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E-commerce Customer Success Manager
theprintspace- india
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Only 24h Left Client Success Manager
Novoguild- India
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Only 24h Left) Senior Customer Success Manager
S&P Global Market Intelligence- India
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Sr. Customer Success Manager, S&G Specialist
Egnyte- India
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Only 24h Left: Digital Marketing Client Success Manager
Measure Marketing Results Inc.- India
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Project Manager
Full time Jeronone Technologies Pvt. Ltd.- India
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Customer Service Executive
Full time Victaman Services Private Limited- India
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BCom Distance Education: A Comprehensive Guide
Full time A Distance Education School, like an online school, helps you learn from home using the Internet. You can earn certificates or degrees while being com- India
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Data Governance Lead
myGwork- india
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IT Project Manager
Minutes to Seconds- India