Operation Executive - Gurugram, India - Aces Global Consulting Pvt Ltd

Description

Operations Executive (Central Operations)

Location - Gurgaon

Salary - 35k to 40k (Depend upon Exp)

This is a central operations role responsible for monitoring daily operations, ensuring process compliance and adherence to standard operating guidelines at all hubs of operation.

Mandatory Requirements:

1) Min. Graduate.

2) Min. 2 yrs of professional work experience, preferably at a high growth startup in central ops role.

3) Must have prior experience in managing/handling blue collar staff.

4) Must have excellent knowledge of Advanced Excel and Google Sheets.

Responsibilities:

1) Identify system and/or operational issues hindering the attainment of quality performance standards at client sites and at operational hubs.

2) Responsible for the timely and accurate communication of reports related to fleet deployment, delivery performance, manpower hiring, vehicle maintenance and utilisation, and hub expenses.

3) Provides issue identification, problem analysis and strategies for resolution and/or implementation in case of client escalation.

4) Create and maintain detailed reports on manpower payroll costs related to attendance, overtime, incidents, etc

5) Support fleet managers in identifying process improvement opportunities, tracking service metrics and testing new techniques to acquire driver partners to ensure manpower availability.

6) Address and resolve field team queries related to policies, incentives, payroll and other operational performance KPIs.

Other requirements:

1) High level of organization and attention to detail.

2) Open to travel within the designated city.

3) Excellent communication and persuasion skills.

4) Willing and capable to work 6 days of week and at stretch hours when required.

Interested Candidates can share there CV on or whats app on