Executives EXL/E/986619 - Noida, India - exl

    exl
    exl Noida, India

    2 weeks ago

    EXL background
    Description

    Job Description

    Primary Responsibility

    This role is primarily responsible for running/reviewing reports, daily wires, reconciliation, analysis/reporting.

    The user should understand the aspects of Transportation and Logistics Industry.

    Performance Parameters

  • Productivity (Per P4P Scheme)
  • Accuracy/Quality (Per P4P Scheme)
  • Turn-around-Time (TAT) (Per P4P Scheme)
  • Complaints (Per P4P Scheme)
  • Attendance (Per P4P Scheme)
  • Scheduled Adherence (Per P4P Scheme)
  • Any other metrics agreed to within SLA

    • Role Responsibilities

  • Running daily reports to update invoices to correct pay group/pay method
  • Verifying reports for corporate bank and entering invoices
  • Recording daily wires to various vendors
  • Current day reconciliation for banks
  • Execute daily cash positioning
  • Daily reconciliation of prior day bank activities
  • Monthly preparation of the Bank Analysis fee report
  • Work on ad hoc projects as requested

    • Primary Internal Interactions

    · Assistant Manager for the purpose of reporting performance, clarifying concerns, and seeking feedback and support

    · Operations Manager for the purpose of settling issues left unresolved by the Assistant Manager

    · Quality Associate (QA) for the purpose of seeking quality related issues. To make sure that the auditing procedures are being followed.

    · Team Members for the purpose of seeking cooperation and clarification on process-related matters and providing assistance and support when required

    · Process Trainer for escalation and training as and when required.

    Primary External Interactions

    · Limited interaction with the client.

    Minimum Qualification

    Commerce Graduate with computer literacy (MS Office & domain knowledge)

    15 years of education

    Minimum Experience

    18 months + in BPO Industry/fresher

    Technical Skills

    Process Specific Skills

    Soft Skills

    Desirable Skills :

    · PC skills including MS Word

    · Keyboarding skills (minimum 25 wpm)

    · AP knowledge/experience

  • R2R knowledge/experience

    • · Business writing Skills –Not Mandatory ( per process requirement)

    · Ability to communicate correctly (grammatically and contextually correct) and clearly.

    · Ability to read and interpret

    · Analytical/trouble shooting skills

    · Attention to detail

    · Self discipline and patience

    · Ability to work in a fast paced environment

    · Adaptability to change