Accounts Receivable Specialist - Pune, India - PadCare

Description

Role - Accounts Receivable Specialist

City - Pune

Qualification - 1-2 years of experience

At PadCare we aim to rebuild the way people without periods experience washrooms. We've built the world's first sanitary napkin recycling ecosystem and made it accessible for over a million menstruators through hundreds of valuable B2B partnerships.

Things at PadCare are levelling up

We just raised 5 Cr in our seed funding round led by Social Alpha, Rainmatter, Lavni ventures, 3i partners & Spectrum Impact. We also appeared on Shark Tank, got a blank cheque from Piyush Bansal, and garnered immense support from all the sharks. With the right resources in place, we're much closer to our dream of serving all 121 million menstruators in India. It's now time for us to scale, to build the next few stepping stones for the future of sanitation in India.

Our Culture

We're a bunch of dreamers who envision a world where no woman ever has to face inconvenience during her periods, no waste picker has to work in toxic environments, and the planet's greens are restored for good. Every day at PadCare is just collective, aggressive action taken towards this dream.

We are a community of diverse, young, goal-driven climate enthusiasts that yearn for their work to have a deeper meaning. Our days are full of valuable constructive feedback from peers and constant self-evaluation. The gear system of our daily work is based on the idea to enrich each other's lives with great ideas and bring out the best of everyone's potential.

Working together at PadCare

Our search for exceptional talent to join the Padcare team includes opportunities for generalist roles across various core business areas and specialized focus areas. We recognize the value that diverse perspectives and skill sets can bring to our organization and welcome candidates who are eager to make meaningful contributions to our continued growth and success.

What you'll do:

1. Contacting customers with overdue accounts to negotiate repayment plans and resolve outstanding debts.

2. Conducting thorough investigations into delinquent accounts, identifying reasons for non-payment, and implementing appropriate recovery strategies.

3. Utilizing various communication channels (phone, email, letters) to follow up with customers and maintain accurate records of all interactions.

4. Liaising with internal departments, including sales, finance, and legal, to gather relevant information and support the debt recovery process.

5. Monitoring and tracking progress on overdue accounts, updating management on recovery efforts, and escalating issues as necessary.

6. Providing timely and accurate reports on debt collection activities, including aging analysis, recovery rates, and trends.

7. Adhering to company policies, procedures, and regulatory requirements related to debt collection practices and consumer rights.

8. Handling customer inquiries and complaints regarding outstanding debts professionally and courteously, aiming to achieve satisfactory resolutions.

9. Maintaining confidentiality and discretion when handling sensitive customer information and financial data.

10. Contributing to process improvements and initiatives to enhance efficiency and effectiveness in debt recovery operations.