- Conducting customer satisfaction surveys to understand what areas of the company's services need improvements
- Catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution
- Curating streamlined email and social media communication mediums for offers, updates and much more
- Dealing with customer issues and churning out an easy-to-follow solution
- Managing payment and delivery of customer orders
- Helping customers choose the right product for their requirements and budget
- Handling customer concerns and complaints in a timely manner
- Informing customers of upcoming promotions or deals
- Establishing a positive rapport with all clients and customers in person or via phone
- Forming reports based on customer satisfaction statistics and helping their team to develop new skills
- Fixing appointments based on the availability of customers and clients
- Interacting with customers to ensure they have a desirable and shareable experience
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HIRING FOR INTERNATIONAL CUSTOMER SUPPORT ROLE, · GRAD/UG/ FRESHER/ EXPERIENCE · SALARY MAX UPTO 45k INHAND · FOR VOICE AND NON-VOICE ROLE · LOCATION - GURUGRAM · WFO · 5 DAYS WORKING · 24*7 SHIFTS · CAB+ INCENTIVES · IMMEDIATE JOINERS · Required Candidate profile · CANDIDATE SHO ...
Gurgaon / Gurugram Full time12 hours ago
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+Urgent hiring for customer care executive. · +Fresher welcome · Good communication skills required · +Both side cabs facility available · ...
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We are seeking dedicated and customer-oriented Customer Care Executives to join our dynamic BPO team in the Collections department. · Work Mode: Work from Office · Location: Gurugram · Salary: ₹18,000 - ₹27,000 · ResponsibilitiesContact customers to remind them of overdue paymen ...
Gurugram, Haryana, India15 hours ago
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We are hiring Customer Care Executives for a leading Food Delivery Platform. · Candidates will handle customer support via Chat and Inbound Voice Calls, · ensuring quick resolution and excellent customer experience.Handle customer queries via chat & inbound calls · Support custom ...
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Customer Care Executive - Fresher · Overview: · As a Customer Care Executive - Fresher, you will play a crucial role in providing excellent customer service and support to enhance the overall customer experience. You will be the first point of contact for customers, addressing th ...
Gurugram, Haryana, India15 hours ago
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We are seeking dedicated and customer-oriented Customer Care Executives to join our dynamic BPO team in the Collections department. · Work Mode: Work from Office · Location: Gurugram · Salary: ₹23,000 - ₹27,000 CTC · ResponsibilitiesContact customers to remind them of overdue pay ...
Gurugram, Haryana, India15 hours ago
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We are looking for enthusiastic folks with a get-it-done mindset to join us in this mission. For us, hard work is important but even more important is keeping our promises delivering on our commitments. · ...
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· Company Description · For one of the leading E-commerce company. · Job Description · Dear Candidate, · I have an immediate job opportunity with my direct client. Following is the job details, please let me know if you would be interested. · Designation: Customer Care Executiv ...
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We are looking for a proactive and customer-focused Customer Care Executive who enjoys helping travelers have smooth, memorable journeys. · Provide prompt and professional text-based customer support via chat, email, and messaging platforms. · Assist customers in selecting bookin ...
Gurugram1 month ago
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This role is for one of the Weekday's clients providing timely and personalized support across digital channels. You will play a key role in guiding travelers through bookings, resolving issues in real time, and ensuring a seamless end-to-end experience before and during their tr ...
Gurugram, Haryana1 month ago
Customer Care Executive - Gurgaon / Gurugram - confidential
Description
JD
Fusion CX is looking for Customer Care Executive to join our dynamic team and embark on a rewarding career journey.
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International Customer Care Executive
Full time confidential- Gurgaon / Gurugram
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Customer Care Executive
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