- Conducting customer satisfaction surveys to understand what areas of the company's services need improvements
- Catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution
- Curating streamlined email and social media communication mediums for offers, updates and much more
- Dealing with customer issues and churning out an easy-to-follow solution
- Managing payment and delivery of customer orders
- Helping customers choose the right product for their requirements and budget
- Handling customer concerns and complaints in a timely manner
- Informing customers of upcoming promotions or deals
- Establishing a positive rapport with all clients and customers in person or via phone
- Forming reports based on customer satisfaction statistics and helping their team to develop new skills
- Fixing appointments based on the availability of customers and clients
- Interacting with customers to ensure they have a desirable and shareable experience
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HIRING FOR INTERNATIONAL CUSTOMER SUPPORT ROLE, · GRAD/UG/ FRESHER/ EXPERIENCE · SALARY MAX UPTO 45k INHAND · FOR VOICE AND NON-VOICE ROLE · LOCATION - GURUGRAM · WFO · 5 DAYS WORKING · 24*7 SHIFTS · CAB+ INCENTIVES · IMMEDIATE JOINERS · Required Candidate profile · CANDIDATE SHO ...
Gurgaon / Gurugram Full time2 days ago
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The Customer Care Executive will be responsible for reaching out to potential clients whose details are provided by the company. · This role involves connecting with clients via email, phone calls, chat, and LinkedIn to understand their requirements and build initial engagement.G ...
Gurugram, New Delhi3 weeks ago
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The Customer Care Executive will be responsible for reaching out to potential clients whose details are provided by the company. · This role involves connecting with clients via email, phone calls, chat and LinkedIn to understand their requirements and build initial engagement. ...
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Gurugram ₹600,000 - ₹2,200,000 (INR) per year2 days ago
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We are hiring Customer Care Executives for a leading Food Delivery Platform. · Candidates will handle customer support via Chat and Inbound Voice Calls, · ensuring quick resolution and excellent customer experience.Handle customer queries via chat & inbound calls · Support custom ...
Gurugram1 week ago
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The Customer Care Executive will manage inbound calls/chat/email as per skill set and work in rotating shifts as per business requirement. · ...
Gurugram2 weeks ago
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Pfizer is hiring a Health care executive in the pharma industry with experience in neuro and CNS therapy. · ...
Gurugram1 week ago
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This is an entry-level customer care job for freshers. Various companies are hiring for this role with different salary packages and work locations. · ...
Gurgaon1 week ago
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+Urgent hiring for customer care executive. · +Fresher welcome · Good communication skills required · +Both side cabs facility available · ...
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Pfizer is hiring for Health Care Executive in Gurgaon. · ...
Gurugram2 weeks ago
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We are looking for enthusiastic folks with a get-it-done mindset to join us in this mission. For us, hard work is important but even more important is keeping our promises delivering on our commitments. · ...
Gurugram1 month ago
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We are looking for a Customer Care Executive – Doctor Relations to manage and enhance relationships with doctors on our platform. · Communicate with doctors via phone, email, and WhatsApp to address queries and concerns. · Present and demonstrate products effectively to showcase ...
Gurugram, Haryana1 month ago
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This role is for one of the Weekday's clients providing timely and personalized support across digital channels. You will play a key role in guiding travelers through bookings, resolving issues in real time, and ensuring a seamless end-to-end experience before and during their tr ...
Gurugram, Haryana1 month ago
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We are looking for a Customer Care Executive Doctor Relations to manage and enhance relationships with doctors on our platform. · The ideal candidate will act as a key point of contact for doctors ensuring seamless onboarding engagement and support.Communicate with doctors via ph ...
Gurugram1 week ago
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We are looking for a Customer Care Executive – Doctor Relations to manage and enhance relationships with doctors on our platform. The ideal candidate will act as a key point of contact for doctors, ensuring seamless onboarding, engagement, and support. · Communicate with doctors ...
Gurugram1 month ago
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We are looking for a proactive and customer-focused Customer Care Executive who enjoys helping travelers have smooth, memorable journeys. · Provide prompt and professional text-based customer support via chat, email, and messaging platforms. · Assist customers in selecting bookin ...
Gurugram1 month ago
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We are looking for a proactive and customer-focused Customer Care Executive who enjoys helping travelers have smooth, memorable journeys. · Provide prompt and professional text-based customer support via chat, email, and messaging platforms, with occasional voice support when req ...
Gurugram1 month ago
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Job summaryWe are looking for a Customer Care Executive – Doctor Relations to manage and enhance relationships with doctors on our platform. · The ideal candidate will act as a key point of contact for doctors, ensuring seamless onboarding, engagement, and support. · Qualificatio ...
Gurugram1 month ago
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Pfizer is hiring a health care executive for a position in Gurgaon. · Bachelor's degree in Pharmacy, Life Sciences or related field required. · 3–10 years of pharma sales experience in Cardio-Diabetic therapy necessary. · ...
Gurugram5 days ago
Customer Care Executive - Gurgaon / Gurugram - confidential
Description
JD
Fusion CX is looking for Customer Care Executive to join our dynamic team and embark on a rewarding career journey.
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International Customer Care Executive
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