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- Identify valid enquiries of patients calling and fix an appointment with our Clinics in India.
- Obtains customer information by answering telephone calls; probing them and fix the first consultation
- Ensuring correct information is delivered to patients during their first consultation.
- Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that they feel supported and value, Convincing Power
- Understand callers conditions and empathize helping them with appointments.
- Informs Patients by explaining procedures; answering questions; providing information.
- Engaging in active listening with callers, confirming or clarifying information and diffusing difficult situations, as needed.
Presales Executive - Mumbai, India - QI Spine
Description
Profile: - Presales Executive
Salary: - As per company standard
Rotational Shift - 6 days working
Company Website:
About us:
QI Spine is a disruptive Health Tech player that is solving the worlds Spine Care problem through Data Intelligence. In an era where popping medicines and being recommended surgery has become a common practice, QI Spine has changed the face of the game. With an algorithm developed over 12 years across millions of cases, it has treated back & neck issues in a most efficient and long-lasting approach.
Responsibilities and Duties:
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