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  • Medusind - Deputy General Manager - Dental Revenue Cycle Management - Gujarat - Medusind Solutions

    Medusind Solutions
    Medusind Solutions Gujarat

    1 week ago

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    Description

    **Deputy General Manager (DGM) Role**

    We are seeking an accomplished leader to oversee and drive the Dental Revenue Cycle Management (RCM) operations.

    This role involves leading large-scale operations, ensuring process excellence, maintaining client satisfaction, and driving efficiency through innovation and team management.

    Key Responsibilities:

    • Oversee Dental RCM operations with a team of 500+ employees.
    • Ensure productivity and quality metrics are met for clients and internal stakeholders.
    • Establish and nurture strong client relationships, ensuring consistent communication and issue resolution.
    • Collaborate with senior leadership on staffing, budgeting, and operational improvements.
    • Manage month-end reporting, invoicing, and reconciliation processes.
    • Train and mentor team members to align with organizational goals.
    • Lead seamless onboarding of new clients by collaborating with sales, IT, admin, and HR teams.
    • Act as the primary point of contact for clients, ensuring high-quality customer service and timely updates.

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