MIs+Workforce Management Analyst - Kolkata
Only for registered members Kolkata, India
1 month ago
Job summary
Manage workforce planning activities including capacity planning, scheduling, and forecasting.
Perform Real-Time Analysis (RTA) and take corrective actions to meet SLA targets
Create daily/weekly/monthly MIS reports
Analyze performance trends, productivity, and SLA adherence
Coordinate with US stakeholders during the shift
Job description
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