Quality Analyst - Hyderabad

The Quality Analyst – B2C Customer Support is responsible for monitoring and evaluating customer interactions handled by Customer Support Representatives to ensure quality, compliance, accuracy, and customer experience excellence across voice and chat channels. · ...

Hiring · Quality analyst professionals · for leading MNC. · Hiring Quality analyst professionals. · ...

+The Quality Analyst will monitor and evaluate fraud and dispute processes to ensure compliance with client guidelines SOPs SLAs while driving quality improvement enhancing agent performance · +Min 1 yr experience as a Quality analyst on papers International · Strong knowledge o ...

We are looking for a detail-oriented QA Analyst to support the testing and quality assurance of our SmartCOMM implementation. · ...

+ MUST Exp in Credit/Debt Card fraud investigation chargeback disputes Audits calls Call Calibration IMMEDIATE JOINER · + Audits calls · ...

+We are looking for a Quality Analyst for our newly established Hyderabad Global Shared Services Office. · ...

TheQuality Analyst (QA)is responsible for assessing the quality of the performance of our call centre associates who deal with our existing and potential customer. · ...

The B2B Quality Analyst is responsible for monitoring, evaluating, and improving the quality of customer interactions delivered by B2B Technical Support Agents supporting Optimum Business customers. · Quality Monitoring & Evaluation · Conduct regular call, chat, and ticket audits ...

Ensure accuracy and compliance in the audits for order forms and contracts are accurate compliant and aligned with client policies. · ...

We are looking for a sharp Quality Analyst who thrives in fast-paced environments and wants to grow fast alongside a global product company. · Translate business requirements into test cases that uncover defects before they reach production. · Build test scenarios from the ground ...

This is a role for a Quality Analyst who can work from office and has relevant experience. · ...

This position involves overseeing enterprise-level support and service activities for company products and services. It ensures quality service and operational performance within program standards. · ...

Join PerkinElmer as an experienced leader in scientific solutions with a global service network and distribution centers providing the right solution at the right time to meet critical customer needs. · ...

The Quality Analyst plays a critical role in ensuring excellence in customer interactions at the Virtual Relationship Manager (VRM) Smart Banker Centre. · Monitor and evaluate calls made by VRMs to ensure compliance with bank policies and quality standards. · Guide VRMs on proper ...

The Quality Analyst position is responsible for developing new and existing audit concepts,gaining client acceptance,trains all audit levels to execute audit projects and evaluating the effectiveness of audit concepts with the goal of auditing client data generating high quality ...

We are looking for an experienced Tester / Quality Analyst with strong expertise in testing Content Management solutions. The role focuses on data validation, test case design, and ensuring the quality of CMS applications across functional, integration, and migration scenarios. · ...

We are seeking a Junior Quality Analyst to join our team in Hyderabad. · Proficiency in selenium to automate browsers and execute tests without human intervention. · Skilled in api testing to guarantee seamless functionality and performance of web services across various applicat ...

An opportunity for Permanent Employment with TSIT Digital. · Key Skills: Automation testing experience of more than 5 years using JAVA and Selenium along with Appium, · Strong working experience in Mobile automation both iOS and Android platforms, · Hands-on experience in BDD fra ...

The job is for quality analysis. The candidate must have experience in QA or telecom processes. · ...

Review cases submitted by the L1 support team for adherence to quality framework and communication guidelines. · ...

Conduct manual and/or automated testing to ensure software quality.Write review and execute test cases. · Identify document and track bugs in the system. · Collaborate with development teams to understand requirements and provide feedback. · ...