Quality Analyst - Bengaluru, Karnataka

+ Prior experience as Quality Analyst / Quality Auditor in Life Insurance+ Exposure to Telesales / Agency / Bancassurance QA+ Experience in mis-selling investigation or complaints handling ...

We are seeking a detail-oriented Quality Analyst to support our Business Development team in ensuring the highest level of performance, communication standards, and client engagement. · This role will play a crucial part in enhancing team effectiveness, monitoring lead engagement ...

Quality Analyst · The Quality Analyst monitors customer interactions to ensure high-quality service. · Evaluates agent performance against quality standards using live or recorded calls. · ...

I.ROLE PURPOSE & OBJECTIVE · (A two to three lines statement outlining the objective or the reason for which the job exists. What would not get done in the organization if this role did not exist) · Quality analyst ensure that the quality of service is in line with the organizati ...

Role-Quality Analyst - IT Service Desk. · Experience- 2 Years in international BPO (IT Service Desk) | 1 Year as Quality Analyst. · CTC- Up to 6 LPA. · Any Graduates. · Location: Pune. · ...

We are looking for a detail-oriented and analytical Quality Analyst to join our team in Bangalore.The Quality Analyst will be responsible for monitoring, inspecting, · and proposing measures to correct or improve our processes to ensure that our products meet established quality ...

Job summaryThe BPO Quality Analyst is responsible for monitoring evaluating and improving the quality of customer interactions and processes within the BPO environment. · Bachelors degree in Business Quality Management or a related field preferred or equivalent work experience · ...

Wearelookingforadetail-orientedandanalyticalQualityAnalysttojoinourteaminBangalore.TheQualityAnalystwillberesponsibleformonitoring,inspecting,andproposingmeasurestocorrectorimproveourprocesses toensurethatourproductsmeteestablishedqualitystandards. · TechnicalSkills:Proficiencyin ...

Join us as a Quality Analyst in a fast-paced role with excellent opportunities for progression and developing your analyst capabilities. · ...

Job summaryWe are looking for an experienced Software Engineer/Sr. Software Engineer Guidewire Tester- to join our team. · ...

Auditing the Recorded Calls Mentioning the comments in Software based on the call audit Maintaining reports on daily basis · Auditing the Recorded Calls · Mentioning the comments in Software based on the call audit. · Maintaining reports on daily basis · ...

We are looking for a Quality Analyst to join our team. The successful candidate will have at least 2 years of experience in international BPO (Service Desk) or Technical Support. · ...

Role - Quality Analyst - Service Desk · Work Mode- WFO · ...

Role & responsibilities · Call Auditing: Conduct regular monitoring of live and recorded calls to evaluate communication skills, technical accuracy, and adherence to scripts. · Quality Reporting: Prepare daily, weekly, and monthly quality reports · Calibration Sessions: Lead and ...

FlyNava Technologies is looking for a detail-oriented Quality Analyst with hands-on experience in Playwright automation and strong programming skills in Python. · ...

Quality analyst at company with experience of 7-10 years in service now irm grc selenium · ...

We are looking for a Quality Analyst to design, develop and execute comprehensive test cases for our risk intelligence platform. · Conduct thorough testing of web applications and APIs to ensure high-quality software delivery. · Collaborate with cross-functional teams to ensure t ...

Join us as a Quality Analyst · If you have a keen eye for detail, then this could be the role for you as you make sure that only well designed and built work packages get through quality testing · You'll be assisting the feature team to define testable work and make sure that des ...

Join us as a senior Quality Analyst. You'll assist the feature team to define testable work and ensure desired customer experiences and outcomes are achieved. · ...

We are seeking skilled QA Analysts to join our engineering team and ensure the quality, reliability, and performance of our software products. · Analyze business requirements and create test scenarios, test cases, and test dataPerform manual testing (Functional, Regression, Smoke ...