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- Deliver dailysupport to current and prospective clients through various channelsincluding social media email phone and webbased platforms utilizingCRM.
- Respond promptly and professionally to allcustomer inquiries aiming to generate leads and maintain highcustomer satisfaction.
- Reach out to enthusiastsand engage them in special events andactivities.
- Troubleshoot and resolve customerissues effectively to achieve excellent customersatisfaction.
- This is for a US Electric vehicleclient.
- Minimum of1 plus years of experience in customer relations and customerservice.
- Ability to identify cases that requireescalation and handle themefficiently.
- Excellent verbal andwritten communicationskills.
- Positive outlook andenergetic personality.
- Strong dedication todelivering excellence in customersatisfaction.
- Strong followthroughskills.
Customer Care Executive - Chennai, India - HiringBot Software India Pvt Ltd
Description
Role: Customer CareExecutiveAsa Customer Care Executive the candidatewill:
Note:
The candidates who worked in other domains in any of theinternational call centers Domestic call centers and hospitalityindustries with no age bar are eligible for thisposition.
Thedegree is not a mandate however 12th Pass is a must request them tomention your consultancy name to give credit to the rightones.Immediateand 15day joiners are preferred.
5days of work from the office US shift rotational week off Cab anddinner will be provided from ourend.
usprocess,calling,internatinal voice process