Junior Control Team Executive - Bengaluru, India - Nvs Travel Solutions Pvt ltd

    Nvs Travel Solutions Pvt ltd
    Nvs Travel Solutions Pvt ltd Bengaluru, India

    1 week ago

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    Description
    Control TeamExecutive
    JobDescription:
    PositionName: Junior Control TeamExecutive
    JobBrief:This is a Role for aTrainee control team executive who is well versed with Computer andwilling to learn and adopt technology for data capturing on DTDoperations
    Aboutthe firm:NVS Travel Solutionscaters to over 30 schools and corporations which include thousandsof employees and parents resulting in over 20000 users. Ourapplication is also used by over 1000 bluecollar stakeholders likesite supervisors drivers and attendees. We pride ourselves onproviding topnotch customer support even though we are focused onbuilding new technology solutions for transportation and arerapidly expanding to top schools corporations and newcities.
    JobResponsibilities:
    • KeyResponsibility Areas (KRAs)
    • Monitoring of D2Doperations remotely
    • Updation of transportmanagementsystem
    • Reporting
    • KPIs
    • Adherenceto process
    • CSAT/NPS
    • Compliance

    WorkshiftTimings;FirstShift Timings (6 AM TO 3 PM) preferred for LadiesSecond ShiftTimings (3 pm to 11pm)
    JobRole:
    • Monitoringdaytoday operations of the site
    • VehicleTracking and Incident Communication to Management Clients &commuters/ guardians
    • Realtime systemupdates
    • driver/ attendee/ vehiclechange
    • Regular SystemUpdates
    • Trip Scheduling
    • NewEmployee/ Vehicle induction
    • Upkeep of vehicledocuments
    • Any changes/modifications to routes/child/ commuter using transport
    • Reporting& Analysis
    • Log in Log outreports
    • Attendancereports
    • Breakdownreports
    • Mileagereports
    • Diesel fillingreports
    • MaintenanceEscalations
    • Checklist
    • Verificationof Trips undertaken by Drivers
    • Ground teamperformancereport
    PreRequisites:
    • Languages:English Hindi Kannada Tamil and More theBetter
    • Ability to stayselforganised
    • Ability to communicate wellunder pressure.
    • Comfort in manipulating commonapplications like Google Sheets &mail.
    • ComputerLiterate

    operations,reporting,application,breakdown,management,trackingsolutions,csat,kannada