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- Sourcing and managing channels from the market and acquiring business from them.
- Ensuring quality portfolio by minimizing delinquency and rejection.
- Extensive knowledge and understanding of retails assets, products, operations, and current market trends.
- Identifying the changing market trends, channel development for acquiring business and providing high quality customer service.
- Recommend improvements to processes and policies across the Retail Banking business to drive operational efficiencies and high-quality customer service.
Territory Manager-Cross Sell - Lucknow, India - IDFC FIRST Bank
Description
Role/ Job Title: Territory Manager-Cross Sell (Home Loans)
Function/ Department : Cross Sell (Home Loans)
Roles & Responsibilities:
Managerial & Leadership Responsibilities:
• Mentor and coach senior team members to percolate ethos of customer centricity, innovation, compliance, and integrity
• Create environment for team to focus on automation and digital enablement to fulfil customer needs holistically
• Attract & retain best-in class talent to meet Bank's rapid growth targets.
Education Qualification:
Graduation: Any Graduation
Experience: 2 to 5 years' experience in Cross Sell (Home Loans)