Senior Business Analyst with Veeva CRM - Chennai - Virtusa

    Virtusa
    Virtusa Chennai

    2 days ago

    Full time
    Description
    • We are seeking highly skilled Business Consultants with strong domain expertise in the Medical and Pharmaceutical sectors.
    • The consultants will provide deep domain insight, business analysis, and technology alignment across platforms including Veeva, Salesforce, Adobe, and AWS, along with specialized tools like Docuvera and iEnvision.
    • This role is critical to ensuring consistency and domain continuity across the team, allowing for scalable knowledge-building and long-term success in Medical operations and technology enablement.

    Key Responsibilities

    • Lead business consulting engagements within Medical Affairs, Regulatory, and Commercial IT to understand and translate business goals into actionable strategies.
    • Serve as a strategic advisor across initiatives involving content management, medical compliance, digital transformation, and customer engagement platforms.
    • Leverage deep domain knowledge in the Medical/Pharma space to guide platform configuration, process redesign, and solution architecture.
    • Partner closely with cross-functional teams (IT, Regulatory, Commercial) to ensure business alignment and value delivery across the product and data lifecycle.
    • Provide business leadership across key platforms including:
    • Veeva Vault (MedComms, PromoMats, Medical CRM)
    • Salesforce Health Cloud and Marketing Cloud
    • Adobe Experience Manager / Adobe Analytics
    • AWS infrastructure and data services
    • Guide and support niche platform utilization such as:
    • Docuvera – medical content and modular content automation
    • iEnvision – compliant stakeholder engagement and tracking
    • Contribute to strategic planning, change management, and training related to technology and process implementation in the medical domain.
    • Ensure continuity of domain knowledge by maintaining a stable consulting team and facilitating ongoing upskilling and documentation.

    Required Skills & Experience

    • 10+ years of experience in business consulting or solution advisory roles, with significant exposure to the medical, life sciences, or pharmaceutical industry.
    • Demonstrated knowledge of regulatory processes, medical content lifecycle, and compliance frameworks (GxP, HIPAA, ABPI, etc.).
    • Proven experience working with or consulting on:
    • Veeva Vault Medical Suite
    • Salesforce (Health Cloud or Life Sciences verticals)
    • Adobe Experience tools (especially content management and analytics)
    • AWS (cloud strategy, data handling, security)
    • Familiarity with Docuvera and iEnvision platforms or ability to ramp up quickly.
    • Strong facilitation skills and experience conducting stakeholder workshops and executive presentations.
    • Ability to work across global teams and manage multiple concurrent projects.
    • Excellent communication, documentation, and interpersonal skills.
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