Database Support Engineer - Chennai - confidential

    confidential
    confidential Chennai

    1 week ago

    Full time Healthcare
    Description

    Responsibilities & Main Duties:

    • Provide professional advice and support to clients.
    • Collaborate closely with R&D and Project Management teams.
    • Execute service activities to ensure timely and high-quality project deliverables.
    • Maintain and update all forms of technical documentation.

    Key Performance Indicators:

    • Effective database support.
    • SLA ticket processing, incident management, and troubleshooting.
    • Strong social skills and teamwork.

    Required Knowledge & Experience:

    • University degree in IT or equivalent, or at least 3 years of relevant experience.
    • Advanced analytical troubleshooting skills.
    • Experience working in multicultural environments.
    • Proven ability to liaise with stakeholders across various hierarchical levels.
    • Technical expertise in:
    • Database and SQL, including SQL scripting.
    • Data Warehouse (DWH) and Business Intelligence (BI) architecture.
    • Database front-end, reporting tools, ETL tools, and drivers.
    • Programming languages such as Python, Lua, Java, or R.

    Focus Area for DSE online test:

    Core DB support responsibilities

    • Hands-on with MySQL/Postgres/Oracle/SQL Server/MongoDB
    • Troubleshooting real issues
    • Data model evaluation
    • ETL loading logic (dim fact)
    • SQL interpretation in plain English

    Personal Skills:

    • Strong interpersonal and communication skills.
    • Attention to detail.
    • Customer-centric and secure approach.
    • Excellent organizational abilities.
    • Team-oriented but capable of working independently.

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