- Help design, build and continuously improve the clients online platform.
- Research, suggest and implement new technology solutions following best practices/standards.
- Take responsibility for the resiliency and availability of different products.
- Be a productive member of the team.
- Experienced COBOL Production Support Analyst to provide ongoing support and maintenance for the legacy Administrator (ADMI) platform.
- Maintain system stability, ensuring timely incident resolution, and supporting reliable integrations as the platform continues to evolve.
- Possess strong COBOL expertise, proven production support experience, and hands-on knowledge of DB2, VSAM, Oracle, and SOAP-based integrations.
- Provide production support for the Administrator (ADMI) platform, including issue triage, impact analysis, and resolution
- Support and maintain COBOL applications operating in mainframe and Linux environments
- Troubleshoot batch and online processing issues to ensure SLA adherence and business continuity
- Collaborate with business, operations, and technical teams to resolve defects and system-related issues
- Implement code fixes, minor enhancements, and emergency production changes as required
- Participate in off-hours production support when necessary
- Document solutions, system behavior, and standard operating procedures
- Support transition and knowledge transfer initiatives aligned with ongoing platform evolution
- Strong hands-on experience with COBOL in testing and production environments
- Proven ability to debug production issues and perform root cause analysis
- Solid analytical, troubleshooting, and communication skills
- Ability to work independently within a fast-paced production support setting
- Experience supporting insurance or financial services platforms (life, annuity, or policy administration preferred)
- Familiarity with ADMI or similar legacy policy administration systems
- Exposure to modernization or platform transition programs
- Experience with change management and structured release processes
- Strong understanding of IBM z/OS or comparable mainframe environments
- Hands-on experience with DB2, VSAM, and other mainframe data stores
- Experience supporting SOAP-based web services and mainframe integrations
- Familiarity with JCL, batch processing frameworks, and online transaction systems
- A challenging, innovating environment.
- Opportunities for learning where needed.
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+This role is designed to support the Bengaluru relocation strategy. · +Production Support for CEFS applications · Investigate & resolve problems related to problems in existing systems in order to ensure smooth functioning of IT systems · ...
Bengaluru, Karnataka1 month ago
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We are building a world-class Information Technology department to drive a world-class team member experience. You will work on the newest technology and be on the bleeding edge of innovation. · ...
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COBOL Production Support Analyst - Bangalore - GeekSoft Consulting
Description
Requirements
Benefits
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Technical Support Analyst
Only for registered members Bengaluru, Hyderabad
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Support Analyst
Only for registered members Bengaluru
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Support Analyst
Only for registered members Bengaluru, Karnataka, India
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Support Analyst
Only for registered members Bengaluru
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Support Analyst
Only for registered members Bengaluru
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Support Analyst
Only for registered members Bengaluru, Karnataka
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Support Analyst
Only for registered members Bengaluru, Karnataka
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Support Analyst
Only for registered members Bengaluru
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IT Support Analyst
Only for registered members Bengaluru
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IT Support Analyst
Only for registered members Bengaluru
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Support Analyst
Only for registered members Bengaluru, Karnataka
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Support Analyst
Only for registered members Bengaluru, Karnataka
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IT Support Analyst
Only for registered members Bangalore
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IT Support Analyst
Only for registered members Bangalore
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Support Analyst
Only for registered members Greater Bengaluru Area
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Support Analyst
Only for registered members Bengaluru
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IT Support Analyst
Full time Only for registered members Bengaluru
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IT Support Analyst
Only for registered members Bengaluru, Karnataka
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Support Analyst
Only for registered members Bengaluru
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Support Analyst
Only for registered members Bengaluru, Chennai
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Support Analyst
Only for registered members Bengaluru
