Desktop Support Engineer - Delhi - confidential

    confidential
    confidential Delhi

    3 days ago

    Full time
    Description

    Key Responsibilities:

    • Manage and configure Windows servers, operating systems, and user workstations
    • Oversee and maintain network connectivity including routers, switches, firewalls, and Wi-Fi devices
    • Troubleshoot and resolve network performance and connectivity issues
    • Install, configure, and maintain networked printers and other peripheral devices
    • Ensure all printers are properly integrated and accessible across the network
    • Install, configure, and regularly update antivirus software across systems
    • Provide timely and effective technical support to end-users for hardware, software, and network issues
    • Document all technical support requests, resolutions, and system configurations
    • Maintain professionalism and ensure positive user experience during support interactions

    Mandatory Requirements:

    • 1–3 years of experience in IT support (networking, Windows systems, Office, printers, Wi-Fi, antivirus)
    • Completion of any 6-month IT course (e.g., hardware, networking, or systems)
    • Must have own conveyance for site or user visits
    • Ability to meet deadlines and provide excellent customer service under pressure
    • Capable of working independently and following instructions to complete tasks

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