Associate Process Manager - Mohali, Punjab, India

We are looking for a dedicated and experienced Quality Team Leader for our Chat Process to lead and supervise a team of Quality Analysts. · Lead and supervise a team of Quality Analysts, providing guidance, support, and coaching to ensure consistent and accurate evaluation of cha ...

We are hiring a Sales Process Manager to run the execution side of our sales operation. · This is not an administrative role. This is a hands-on leadership position for someone who thrives under pressure, understands sales, and can make fast, confident decisions. · ...

We are hiring a Sales Process Manager to run the execution side of our sales operation. · This role owns the flow between deal qualification, proposal readiness, closer dispatch, and sales quality control. · ...

As a Call Centre Team Leader you will oversee and support a team of customer service representatives ensuring exceptional service delivery and achievement of performance targets Job summary · Lead manage a team of customer service representatives to ensure exceptional service del ...

We are seeking a highly skilled Process Manager of Management Information Systems (MIS) and Workforce Management (WFM) to join our team. · ...

The Process Manager will be responsible for managing the Calls like production Node, Domain controller down, File system corruption on production server and production major H/W failure · Analyze log, track, and resolve complex issues pertaining to networking connectivity issues ...

The ideal candidate must be proactive and go beyond expectations to achieve job results. He/She should positively influence the team, motivate high performance and create new opportunities. · The Process Manager is responsible for developing and managing end-to-end onboarding pro ...

We are seeking a highly skilled and experienced Process Manager of Management Information Systems (MIS) and Workforce Management (WFM). The successful candidate will be responsible for managing and overseeing the design development implementation and maintenance of MIS and WFM pr ...

We are seeking a highly skilled and experienced Process Manager of Management Information Systems (MIS) and Workforce Management (WFM) to join our team. · Design, develop, implement and maintain MIS and WFM processes and systems · Ensure that MIS and WFM systems are effectively m ...

eClerx is looking to hire an experienced professional with 6+ years of experience. · ...

eClerx is looking to hire an experienced professional with 4-9 years of experience. As part of the Chat/Voice process team, your role will specifically focus on troubleshooting related processes. · ...

The Senior Manager of Process Excellence will lead continuous improvement initiatives across the organization using methodologies like Lean and Six Sigma to analyze existing workflows. · Lead and manage a portfolio of process improvement projects from ideation through to completi ...

We are looking for a dedicated and experienced Quality Team Leader to lead and supervise a team of Quality AnalystsResponsibilities: · Lead and supervise a team of Quality Analysts. · Establish performance expectations, quality standards, and evaluation guidelines. · Conduct regu ...

We are looking for an experienced Quality Team Lead to join our international BPO team in Mohali. · Lead and manage Quality Analysts · Monitor audits & ensure quality compliance · ...

eClerx is looking to hire an experienced professional with 4-9 years of experience. As part of the Chat/Voice process team, your role will specifically focus on troubleshooting related processes.The ideal candidate will serve customers by planning and implementing strategies and ...

The candidate must possess knowledge relevant to the functional area, and act as a subject matter expert in providing advice in the area of expertise, and also focus on continuous improvement for maximum efficiency. · ...

The candidate must possess in-depth functional knowledge of the process area.eClerx is seeking a proactive and detail-oriented Process Manager – Employee Transport. · We are looking for someone who will oversee daily operations of employee transportation services while maintainin ...

eClerx seeks an experienced Process Manager with 6+ years of experience in Chat/Voice process team. The ideal candidate will troubleshoot processes, plan strategies and operations. · ...

As Call Centre Team Leader you will play pivotal role in ensuring smooth operation of our call centre by overseeing and supporting team of customer service representatives. · ...

We are seeking a detail-oriented and proactive Process Manager to join our Financial Crime Compliance (FCC) Advisory Delivery Support Group. · ...