Quality Analyst - Remote

We are looking for a Quality Analyst (QA) to monitor and evaluate customer interactions to ensure compliance with company standards, enhance customer satisfaction, and improve agent performance. · Monitor inbound and outbound calls, chat, and email interactions. · Evaluate agent ...

Review teams production for errors and inaccuracies. Document and publish quality scores. Council and mentor team members to improve their quality scores. · ...

The Quality Analyst monitors evaluates Weekly PKT and improves chat interactions to ensure excellent customer service compliance with company standards. · ...

We are looking for a Quality Analyst to review and evaluate content for accuracy, · clarity, · and compliance with project guidelines. · The ideal candidate will ensure high-quality standards are maintained · across all deliverables.Review academic and technical content for quali ...

The Quality Analyst (QA) for the Quality and Compliance team will oversee compliance and quality assurance efforts across all Revenue Cycle Management (RCM) departments. · ...

We're hiring a client-facing Data Quality Analyst with strong QA and business analysis skills. You'll translate business requirements into clear, testable requirements, · design risk-based test strategies that prioritize customer value. · Quality Assurance · Collaboration & Commu ...

About ChatSpark: a 1:1 audio calling platform focused on delivering safe, high-quality user experiences. · Monitor audio calls for quality compliance · Review creator activity for policy adherence · ...

The role involves reviewing and verifying solutions submitted by tutors in the department. · Proper understanding of undergraduate courses of Electronics & Electrical Engineering department. · Ability to provide constructive feedback. · ...

The Quality Analyst will develop and deliver quality frameworks for process measurement and management across teams. · Ability to perform multiple tasks with limited direct supervision. · ...

We are looking for a dynamic and detail-oriented Quality Analyst to join our team. · ...

We are looking for a Business Systems Analyst with experience in SQL, Snowflake/GCP, ETL testing, BRD and UAT. · ...

This is a job opportunity for a Quality Analyst in the AR department. · ...

Senior Quality Analyst – Java + Selenium. · Design automation test scripts using Selenium WebDriver with Java, · create automation frameworks for web application testing, · collaborate with teams to understand requirements, · perform functional testing of applications across envi ...

We're looking for a Call Quality & AI Operations Reviewer to help us audit and improve AI-handled phone calls across multiple clients. · Your work directly feeds into how we fix agents, improve reliability, and scale AI safely across clients. ...

Work as a Quality Assurance Analyst under the direction of the Manager and/or Lead to provide QA solutions for assigned projects. · ...

Perform internal audits to ensure compliance with ISO standards and manage documentation across the organization. · ...

We are hiring a Sr Quality Assurance Analyst to support a US-based healthcare software platform. This role focuses on ensuring quality across cloud-based data-driven web applications in an Agile environment. · 4+ years of experience in software quality assurance · Strong experien ...

We are building a global community rooted in creativity, collaboration and impact. We take pride in cultivating a culture where innovation thrives, ideas are celebrated and people come first no matter where they call home. · ...

Has worked in end-to-end Payment posting. · Daily weekly reconciliation process · Era posting manual posting denial posting Balance control correspondence posting review kick outs unapplied payments offset payment refund posting incorrect postings adjustment reversals Batch revie ...

Data analyst with quality testing experience required. · ...