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Support Manager
2 days ago
UnifiedCommunications Delhi, IndiaUnifiedCommunications is looking for a seasoned Support Manager with extensive knowledge to lead, mentor, and elevate our team of support technicians/engineers. In this role you are expected to maintain a customer-first mentality while ensuring your team has the technical and int ...
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Support Manager
1 day ago
Trigyn Technologies New Delhi, India Full timeJob Description: · Trigyn has immediate requirement for Support Manager · Skillset: · •Excellent communication skills · •Ability to prioritize and multitask efficiently · •Knowledge of ticket tracking applications · •Collaborative team spirit · •Analytical and process-oriented a ...
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Support & Incident Manager
2 weeks ago
Rapid Technologies Delhi, IndiaJob Description : · Use ITIL-based IT service management processes, including incident and problem management processes, change management, knowledge management, configuration and release management and ensure relevant activities are carried out to minimise unpredicted impact on ...
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Production Support Manager
2 weeks ago
SourceHOV Delhi, IndiaAbout Exela Technologies (SourceHOV): · Exela Technologies, Inc. ("Exela") is a global business process automation ("BPA") leader combining industry-leading enterprise software and services with decades of experience. Our BPA suite of solutions are deployed across banking, healt ...
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Production Support Manager
2 weeks ago
Skyleaf Consultant Delhi, IndiaOverview : · We are seeking an experienced Production Support Manager (Azure Data) with 10-14 years of data engineering experience, including 2+ years managing a team. This role requires extensive expertise in Azure Cloud technologies, data management, and production support. · K ...
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Production Support Manager
2 weeks ago
SourceHOV Delhi, IndiaJob Summary: · We are seeking an experienced Production Support Manager with a strong background in.NET technologies. He/she will be responsible for overseeing a team of production support engineers. This role requires technical proficiency in support processes (.NET, SQL, and An ...
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Support Manager
2 days ago
UnifiedCommunications Delhi, IndiaUnifiedCommunications is looking for a seasoned Support Manager with extensive knowledge to lead, mentor, and elevate our team of support technicians/engineers. In this role you are expected to maintain a customer-first mentality while ensuring your team has the technical and int ...
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Manager - MIS & Sales Support
3 weeks ago
UniXperts Delhi, IndiaJob description · The Manager - MIS & Sales Support t is responsible for overseeing overall functioning of the Sales & Operations department through data analysis and insights to the Directors while providing strategic support to the team. · The position requires a strong analyti ...
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Advisory Support Account Manager
3 weeks ago
Oracle new delhi, India Regular EmployeeThe role requires the individual to manage the assigned territory of customers and be the single point of contact for all Support Renewals and New Services sales from the Support Services portfolio. · The individual would be responsible for timely renewals of both Hardware and S ...
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Remote Sales Manager Support
3 weeks ago
FCI London - Modern Furniture & Fitted Wardrobes delhi, IndiaDo you thrive in fast-paced environments? Are you passionate about furniture and exceeding targets? · We're seeking an ambitious and results-oriented Remote Sales Manager Support to join our rapidly growing team. This is a fully remote position, offering the flexibility to work f ...
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District Disaster Management Support
3 weeks ago
Palladium: Make It Possible Delhi, IndiaAbout Palladium: · Palladium is a global leader in the design, development, and delivery of Positive Impact – the intentional creation of enduring social and economic value. We work with governments, businesses, and investors to solve the world's most pressing challenges. With a ...
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Field Technical Support Manager
2 weeks ago
Luxer One Zoho Delhi, IndiaJob Description · At Luxer One, we're committed to making life simpler by automating package acceptance and providing solutions for the asynchronous exchange of items. Whether solving the problem at multifamily apartments, placing lockers in Libraries for convenient pickup, or so ...
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Production Support Manager
1 week ago
SourceHOV delhi, IndiaJob Summary: · We are seeking an experienced Production Support Manager with a strong background in.NET technologies. He/she will be responsible for overseeing a team of production support engineers. This role requires technical proficiency in support processes (.NET, SQL, and An ...
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Production Support Manager
2 weeks ago
SourceHOV Delhi, IndiaJob Summary:We are seeking an experienced Production Support Manager with a strong background in.NET technologies. He/she will be responsible for overseeing a team of production support engineers. This role requires technical proficiency in support processes (.NET, SQL, and Angul ...
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Customer Support Manager
3 weeks ago
Open Destinations Delhi, IndiaJob Title: · Customer Support ManagerDepartment: · Customer ServicesReporting To: · Program ManagerLocation: · Panaji, Goa – IndiaJob Type: · Work from officeCompany ProfileOpen Destinations Limited (ODL) is a leading technology provider exclusive to the travel industry, with 25 ...
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Production Support Manager
2 weeks ago
SourceHOV Delhi, IndiaAbout Exela Technologies (SourceHOV): · Exela Technologies, Inc. ("Exela") is a global business process automation ("BPA") leader combining industry-leading enterprise software and services with decades of experience. Our BPA suite of solutions are deployed across banking, healt ...
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Client Support Manager
4 weeks ago
Antler Technologies Delhi, IndiaJob descriptionJob Title: Jr. Client Success Manager (CSM) ManagerLocation: HyderabadWorking Days: 6 Days · As a Client Success Manager, you will be responsible for ensuring the satisfaction, retention, and growth of our client base. You will lead a team of associates, providing ...
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Support Manager-Operations
1 week ago
Mepa2z Llp Delhi, India Full timeJOB DESCRIPTION: · Support Manager-Operations and work closely with the team to cover the following operations related · deliverables: · • Manage daily execution of trades, liquidity bifurcations and EOD bifurcations of trades · • Maintain third party software package for cli ...
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Salesforce Support Manager
1 week ago
Yotta Data Services Private Limited Delhi, IndiaPosition Support Manager (Salesforce) Location Mumbai (Powai) Experience : Minimum 5+ Years Qualifications : Master's or Bachelor's degree in computer science or equivalent; ITIL certification willbe added advantage Primary Responsibilities: L1 and L2 Support to CRM & ITSM end us ...
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Sales Support Manager
3 weeks ago
Altisource Delhi, IndiaJob description:Take inbound calls, emails and chats from clients that reach outTrack and handle the full life-cycle, from purchase to close, for customersAssign client leads to agents in the field and track their activity with the agentsDetermine client leads and respond appropr ...
Australian Process Customer Support Manager( India-Remote) - Delhi, India - Sleek
Description
is on a mission to revolutionise how entrepreneurs operate their businesses.We want to give business owners peace of mind and the power of online solutions to allow them to focus on what they do best - growing their business.
We are a team of 400+ Sleekers from 18 countries, with offices in Australia, the United Kingdom
, Singapore
and Hong Kong
committed to delivering the best experience to our clients Since the start of our journey, Sleek has gained the trust of more than 450,000 businesses globally and raised a total of $51M in funding from world class venture capital funds.
Since 2017, our vision is that AI takes care of the boring manual work, and individuals are able to focus on providing added value services to companies.
That vision is alive in our products, and we roll them out, one country at a time.#2023:
we were nominated in the
Forbes Top 100 companies , and
Linkedin top 10 startups .
We also obtained our
B-Corp certification , making us one of the most sustainable company globally.
#2024:
we were listed among the Financial Times top 200 fast growth companies in Asia Pacific, and the Straits Times top 20 fastest growing companies.
Customer Support Manager( India-Remote)
to help quickly grow our business in Australia
Ideally, you are an accountant by trade, willing to pivot to a relationship management position, breathing client satisfaction, and promoting retention & loyalty .
What you will be contributing to:
Manage a portfolio of clients, supporting them with knowledge, and outstanding service
Monitor the overall satisfaction and take the necessary action to keep it high
Coordinate cross-sell of services that the clients need, to support our lifetime value strategy
Handle day-to-day customer requests and inquiries promptly.
Help improve the client journey on all aspects - product, operations, lifecycle marketing...
Engage with clients regularly to understand their challenges, and how we can support them
Requirements
5+ years of previous experience in a similar role: accounting or tax accounting client management, client advisory...
Ideally you are an accountant by trade but would like to pivot to an account management role
Expert understanding of the Australian accounting and tax ecosystem
You have strong organisational, interpersonal and communication skills
You are hungry to build something exciting and gain valuable experience to launch your business after
You have a can-do attitude - there are always solutions, and solving problems is exciting
You believe that perfection is the enemy of good, you are here to get things done.
Good knowledge of Zendesk, and Xero.
Benefits
An open and inclusive culture with an international team that believes in the values of S.L.E.E.K - Simplicity, Loyalty, Entrepreneurship, Excellence and Kindness
Loads of opportunities to build things and break them without any issue - as long as we learn from it :)
Grow with our team, grow your career in a fast-moving, always evolving industry
