International Chat process - Gurugram, India - Hemocean Outsourcing

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    Full time
    Description

    Company Overview

    Hemocean Outsourcing is a staffing and recruiting company with a focus on providing training and placement services. With 2-10 employees, the company offers top to bottom positions and operates year-round to bridge the gap between graduates and companies. Visit for more information.

    Job Overview

    Join a dynamic team at Hemocean Outsourcing and be a part of the International Chat Process in a BPO setting. This role offers a great package and the opportunity to work with a strong team dedicated to training and placement services. Operating round the year, this position is based in Jabalpur, Madhya Pradesh.

    Qualifications and Skills

    • Excellent written and verbal communication skills in English
    • Previous experience in a BPO setting preferred
    • Ability to multitask and prioritize tasks effectively
    • Strong problem-solving skills and customer service orientation

    Roles and Responsibilities

    • Provide customer support via international chat process
    • Handle inquiries and resolve customer issues effectively
    • Ensure customer satisfaction through timely and professional responses
    • Adhere to company guidelines and policies while engaging with customers