- Handle customer calls professionally and empathetically
- Resolve queries and provide timely, accurate solutions
- Document customer interactions and maintain records
- Meet performance metrics including call quality, resolution time, and customer satisfaction
- Participate in training and quality assurance programs
- Collaborate with team members and supervisors to improve service delivery
- Minimum qualification: 12th pass or graduate
- Excellent verbal communication skills in English (neutral accent preferred)
- Basic computer proficiency and typing skills
- Willingness to work in rotational shifts (including nights/weekends)
- Patience, adaptability, and a customer-first attitude
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We are looking for Customer Service Associates with excellent communication skills to join our team in Navi Mumbai. · Provide exceptional customer service and support to clients via phone and email. · Address customer inquiries, resolve issues, and provide information about produ ...
Navi Mumbai3 weeks ago
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· Company Description · Our commitment to Diversity & Inclusion: · We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. · Why work for Accor? · We are far more than a worldwide leader. We welcome you as you are and you can find a job an ...
Navi Mumbai, Maharashtra, India ₹150,000 - ₹300,000 (INR) per year1 day ago
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Deliver customer support. · Key Responsibilities: Engage customers via chat/call using tools and scripts; route complex issues to the next support tier. Account & Billing Support: Address basic queries on plans, billing, usage,Documentation & Escalation: Log interactions accurat ...
Navi Mumbai1 month ago
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*Job Title: Customer Service Associate · Salary: Up to 35,000 per month + Attractive Incentives · Shifts: Rotational (Including Night Shifts if applicable) · Working Days: 5-6 days a week · Interested candidates can send their CV to: · [HIDDEN TEXT] · *About the Role · We are hir ...
Navi Mumbai, Thane, Mumbai ₹250,000 - ₹550,000 (INR) per year Full time3 days ago
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+Job summary · Hello from Accor! We welcome you as you are and invite you to join us in creating unforgettable experiences. As a Guest Service Associate, your role will be key in ensuring our guests receive exceptional service and attention to detail. · In this position, you will ...
Navi Mumbai Full time1 month ago
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· Company Description · Our commitment to Diversity & Inclusion: · We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. · Why work for Accor? · We are far more than a worldwide leader. We welcome you as you are and you can find a job an ...
Navi Mumbai ₹150,000 - ₹300,000 (INR) per year Full time1 week ago
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Company Description · Our commitment to Diversity & Inclusion: · We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. · Why work for Accor? · We are far more than a worldwide leader. We welcome you as you are and you can find a job and b ...
Navi Mumbai ₹150,000 - ₹300,000 (INR) per year1 week ago
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This is a customer service associate position in Navi Mumbai. · ...
Navi Mumbai1 month ago
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Prime Function: · Ensure to provide proficient and professional guest service to the guests by meeting and also exceeding their expectations. · Welcome the guests by greeting them as per the standards. · Any matter which may effect the interests of ACCOR should be brought to th ...
Navi Mumbai ₹150,000 - ₹300,000 (INR) per year4 days ago
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RESPONSIBILITIES: · Handle customer inquiries via phone, email, or chat · Resolve complaints and provide effective solutions · Maintain accurate customer records · Ensure high customer satisfaction · Follow up on customer issues promptly · Meet performance & quality targets · Req ...
Thane, Mumbai, Navi Mumbai ₹250,000 - ₹550,000 (INR) per year Full time3 days ago
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Job Summary · International / Domestic voice process · Dealing with customer issues and churning out an easy-to-follow solution · Handling customer concerns through Inbound and outbound calls · 5 days working · Rotational & Night shift. · Required Candidate profile · Immediate jo ...
Navi Mumbai, Mumbai ₹250,000 - ₹550,000 (INR) per year Full time3 days ago
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We are looking for a fresher and experience candidate in Navi Mumbai and Thane location to create a good impact in voice process for our different clients including big banks and IT firm. · ...
Navi Mumbai, Thane1 month ago
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This position involves providing customer service support for Bank Of india at Airoli Navi Mumbai. · ...
Navi Mumbai, Mumbai3 weeks ago
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We are hiring an ISC Operations Associate to support day-to-day logistics operations. · Coordinate and track daily logistics operations ensuring timely delivery. · ...
Navi Mumbai1 month ago
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Hiring for Customer Service Associates who meet certain criteria such as excellent command over English. · ...
Navi Mumbai1 month ago
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Job Description · The Customer Service Associate is a crucial frontline role that involves building and maintaining strong relationships with customers by providing outstanding service and support. As a Customer Service Associate, your primary goal is to ensure that all customer ...
Navi Mumbai1 week ago
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Fresher - 2 years experience required for Customer Service Associate position. · ...
Navi Mumbai1 month ago
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Resolving customer complaints through calls · Keeping records of customer interactions · 5 days working with 2 week off · night /day shift 24*7 · Required Candidate profile · Graduate fresher and experienced can apply · Undergraduate with 6 months on paper experience can apply · ...
Thane, Mumbai, Navi Mumbai Full time3 days ago
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We are looking for a dedicated customer-focused Customer Service Executive to handle inquiries resolve issues and ensure excellent service delivery. · Handle incoming outgoing calls emails and chat queries from customers.Provide accurate information about products and services.Re ...
Vashi East, Mumbai1 month ago
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+As a Guest Service Associate,+you will be the first point of contact for our guests,+ensuring their experience is welcoming and trouble-free.+ You will handle various guest services+including reservations+check-ins+and resolving any issues that arise to provide an exceptional cu ...
Navi Mumbai, Maharashtra1 month ago
Customer Service Associate - Mumbai, Thane - Tech Mahindra Limited
Description
As a Customer Service Associate, you will be the first point of contact for international clients, handling inbound and outbound calls. Your role is to resolve queries, provide accurate information, and ensure a high level of customer satisfaction across global time zones.
Key Responsibilities
Required Skills & Qualifications
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