Retail Banking - Thane, Mumbai, Navi Mumbai - Credicus Business Services

    Credicus Business Services
    Credicus Business Services Thane, Mumbai, Navi Mumbai

    1 week ago

    Full time
    Description

    We are seeking a dedicated Retail Banking & Customer Service representative to join our team in India. The ideal candidate will play a vital role in providing excellent customer service, assisting clients with their banking needs, and promoting our financial products and services.

    Responsibilities

    • Assist customers with account inquiries and transactions
    • Promote and sell banking products and services
    • Resolve customer complaints and provide effective solutions
    • Maintain accurate customer records and documentation
    • Conduct financial transactions efficiently and accurately
    • Support branch operations and adhere to compliance regulations
    • Identify customer needs and recommend appropriate services

    Skills and Qualifications

    • Bachelor's degree in Finance, Business Administration, or a related field
    • Strong communication and interpersonal skills
    • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
    • Basic understanding of banking products and services
    • Customer service orientation and problem-solving skills
    • Ability to work in a fast-paced environment
    • Attention to detail and strong organizational skills

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