L&D Team Leader - Gurgaon, Haryana
2 days ago
Job summary
The Team Leader - Customer Support will be responsible for managing, guiding, and driving the performance of a customer support team to deliver high-quality service across chat, email, and/or voice channels.
,- Lead, mentor, and manage a team of Customer Support Executives
- Drive team performance across key KPIs including AHT CSAT Quality Productivity Attendance and SLA adherence
Job description
, consectetur adipiscing elit. Nullam tempor vestibulum ex, eget consequat quam pellentesque vel. Etiam congue sed elit nec elementum. Morbi diam metus, rutrum id eleifend ac, porta in lectus. Sed scelerisque a augue et ornare.
Donec lacinia nisi nec odio ultricies imperdiet.
Morbi a dolor dignissim, tristique enim et, semper lacus. Morbi laoreet sollicitudin justo eget eleifend. Donec felis augue, accumsan in dapibus a, mattis sed ligula.
Vestibulum at aliquet erat. Curabitur rhoncus urna vitae quam suscipit
, at pulvinar turpis lacinia. Mauris magna sem, dignissim finibus fermentum ac, placerat at ex. Pellentesque aliquet, lorem pulvinar mollis ornare, orci turpis fermentum urna, non ullamcorper ligula enim a ante. Duis dolor est, consectetur ut sapien lacinia, tempor condimentum purus.
Access all high-level positions and get the job of your dreams.
Similar jobs
Team Leader
1 month ago
You will be responsible to provide an excellent and consistent level of administrative support to your customers. · ...
Team Leader
6 days ago
This role significantly influences employee engagement, operational efficiency and overall performance making it integral to our organizational success. · The Team Leader plays a critical role in driving the success of operational teams within our organization. This position enta ...
Team Leader
6 days ago
We are seeking a proactive and results-driven Collection Team Leader to join our team. · Experience: 2-3 years of experience in a Team Leader or similar leadership role. · Prior experience in Collections or Debt Recovery is mandatory. · ...
Team Leader
1 month ago
This is a full-time on-site role in Gurugram for a Team Leader in the Sales Voice Process. · The Team Leader will oversee and coordinate a dedicated sales team to achieve lead and revenue targets.Qualifications · Strong Team Management and leadership skills to guide and mentor a ...
Team Leader
4 days ago
Team Leader||International Process||Gurgaon · Require Minimum1year experienceas TeamLeader · Excellentcommunication skills · ...
Team Leader
4 weeks ago
The Team Leader is responsible for the day-to-day supervision of a group of call center associates. · Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable le ...
Team Leader
1 month ago
This is a leading EdTech platform helping students choose the right colleges,courses and careers. · ...
Team Leader
2 weeks ago
A Team Leader manages and motivates a team of customer service representatives ensuring they meet performance targets and deliver excellent service · ...
Team Leader
1 week ago
The OOH Team Leader is responsible for overseeing and managing a team to ensure achievement of both individual and collective goals. · Conduct daily stand-ups or team meetings to discuss booking goals. · ...
Team Leader
1 month ago
Good Communications Skills. Knowledge For Shrinkage ,Attrition,KPI , KRA. · ...
Team Leader
1 month ago
This is a full-time on-site role in Gurugram for a Team Leader in the Sales Voice Process. · ...
TEAM Leader
4 weeks ago
A team lead position in an international BPO company. · Mandate - Need 1 + Yrs of Exp as a Team Lead in to International BPO ( Mandate) · ...
Team Leader
2 weeks ago
Leading BPO in Gurgaon hiring for team leader/assistant manager. · Experience in chat & voice process required. · Candidates from international BPO only. · ...
Team Leader
3 weeks ago
Leading BPO in Gurgaon Hiring For Team Leader/Assistant Manager Require Experience in Chat & Voice Process CTC UPTO 11LPA Require min 1Year as Team Leader Experience in International BPO Looking for Candidates from International BPO ONLY Strong in Operations Matrices like Attriti ...
Team Leader
1 month ago
The B2B Telesales Team Leader is responsible for managing and driving the performance of the telesales team to achieve revenue and productivity targets. · The role involves team supervision, coaching, performance monitoring, · and ensuring high-quality customer interactions with ...
Team Leader
1 month ago
Responsible for leading the sales team for Tata Motors Genuine Oil, driving targets, managing dealers, and expanding market presence. · ...
Team Leader
1 month ago
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Sed sit amet nulla auctor, vestibulum magna sed, convallis ex. Ut ultricies lacus ut urna scelerisque, et malesuada arcu dignissim. · Cras finibus purus at tortor pulvinar interdum. · Ut eget felis quis eros suscipit placer ...
Team Leader
3 weeks ago
Manage a team of operations professionals to achieve business objectives. · ...
Team Leader
5 days ago
We are creating a team leader role to ensure current and future staffing requirements are met on time and with the best available talent. · ...
Team Leader
3 weeks ago
We are looking for a highly skilled and experienced Team Leader to join our team in Gurugram. Manage and lead a team of customer support agents to achieve high levels of customer satisfaction. · Develop and implement effective training programs to enhance agent skills and knowled ...
Team Leader
1 week ago
The OOH Team Leader plays a crucial role in maintaining high standards of service delivery, optimizing business processes and driving continuous improvement within the team.They provide regular coaching and feedback identify training needs implement development plans to enhance t ...