Center Manager - Mumbai, India - Smaaash Entertainment Pvt. Ltd.

Description

Company Overview:

SMAAASH is India's most

acclaimed gaming and entertainment center, where the realms of sports, virtual

reality, music, and dining create an immersive, interactive, and innovative

social experience for families, friends, and children alike. With 13 centers spread

across 11 Cities in India, SMAAASH is a household name. We are pioneers in

sports simulation technology and proprietary gamification technologies such as

a unique twilight bowling zone, motor racing and bike racing simulators and

go-karting tracks.

For more details, you can visit our website - https://smaaash-

Job Overview

We are looking for a highly skilled and experienced Center

AM/Manager to join our team at Smaaash Entertainment Pvt. Ltd. in Mumbai Lower

Parel, Maharashtra, India. As the Center AM/Manager, you will be responsible

for overseeing the overall operations of our flagship center, ensuring a

seamless and exceptional customer experience. This is a full-time position and

requires a minimum of 4 to 8 years of experience in a similar role.

Qualifications and Skills

Minimum of 4 to 8 years of experience in a Retail role

Proven track record of managing and leading teams at center for managing day to

day issues

Strong knowledge of retail operations and Retail sales operations

Experience in implementing Retail marketing strategies

Excellent communication and interpersonal skills

Ability to work in a fast-paced and dynamic environment

Strong analytical and problem-solving skills

Attention to detail and ability to multitask

Proficient in MS Office and data analysis tools

Control statutory and stock management

Must be Open Minded, Absolute

go getter, struggler, taking initiatives on his own & against all odds.

Roles and Responsibilities

Manage and oversee the day-to-day operations of our flagship center for Gaming

and Hospitality

Ensure a seamless and exceptional customer experience at all times

Supervise and train center staff to deliver outstanding customer service

Develop and monitor operational budgets for the center

Implement strategies to drive sales and achieve revenue targets

Collaborate with the marketing team internal and external to execute

promotional activities

Maintain a thorough understanding of the company's products and services

Monitor competitor activities and recommend competitive strategies

Implement and enforce company policies and procedures

Ensure compliance with health, safety, and sanitation standards

Handle customer complaints and resolve issues promptly

Prepare and submit regular reports on center performance

Stay updated with industry trends and best practices

Job Location : Lower Parel, Kamala Mills

Salary Package : 6 LPA (50,000/- per month)

Interested candidates can submit their resume on

shalini.-