- Provide excellent customer service and resolve customer complaints professionally.
- Handle customer inquiries and issues courteously and efficiently.
- Develop and maintain strong relationships with customers to ensure long-term loyalty.
- Collaborate with internal teams to resolve complex customer issues.
- Identify opportunities to upsell and cross-sell products and services.
- Maintain accurate records of customer interactions and transactions.
- Strong communication and interpersonal skills are essential.
- Ability to work effectively in a fast-paced environment and manage multiple tasks simultaneously.
- Knowledge of banking and financial products and services is required.
- Problem-solving and analytical skills are necessary.
- Ability to build rapport with customers from diverse backgrounds.
- Familiarity with CRM software and technology is preferred.
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We are looking for a highly skilled and experienced Divisional Customer Service Officer to join our team at Equitas Small Finance Bank. The ideal candidate will have 1-2 years of experience in the BFSI industry. · Roles and Responsibility · Manage and resolve customer complaints ...
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The Loan Service team sits with the Credit Operations department within CIB IT and Operations in the bank. The Loan service team manages the events within the life cycle of a loan once a credit facility has been granted to a client (primarily corporate clients) and is split into ...
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The Loan Service team sits with the Credit Operations department within CIB IT and Operations in the bank.The Loan service team manages the events within the life cycle of a loan once a credit facility has been granted to a client (primarily corporate clients) · ...
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Coordinate with Insurance companies, Clients, sales Team Resolve client queries by co-ordinating with various insurance companies Two wheeler mandatory as travelling to clients place atleast 3 times a week. · ...
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Hdfc | Onroll | Financial Service Associate/ Loan Officer
Only for registered members
Achievement of business targets for all financial products as defined and agreed upon. Meet customers to sell all financial products. · ...
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+Job summary · As a Customer Service Agent with DHL Group you will provide exceptional email support to our global customer base handling customer inquiries resolving shipment related issues and maintaining accurate documentation in our CRM system while utilizing translation tool ...
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We are seeking an experienced Consultant to join our Enterprise Performance team in Chennai. As a Consultant at Deloitte Consulting Services you will design and develop end-to-end interfaces across multiple process areas with a strong emphasis on delivering high-quality work in l ...
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Join our team of strategic advisors and architects to help collaborate and leverage your experience in strategy, process design, technology enablement, and operational services to enable the heart of business insights. · ...
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India (Offices of the US) - Consulting Services - SAP PP
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We are seeking an experienced SAP Production Planning Consultant with strong cross-functional integration across MM,QM, · Product Costing(CO), and PM. · ...
Chennai1 month ago
Customer Service Officer - Chennai - Equitas Small Finance Bank
Description
We are looking for a highly skilled and experienced Customer Service Officer to join our team in the retail sector. The ideal candidate will have 1-6 years of experience in customer service, preferably in the BFSI industry
Roles and Responsibility:
Job Requirements:
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Guest Service Officer
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Guest Service Officer
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Customer Service Officer
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Divisional Customer Service Officer
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India (Offices of the US) - Consulting Services - SAP TM
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