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- Oversee day-to-day operations of BPO services, ensuring efficient service delivery.
- Manage a team, analyze business processes, and optimize operations to enhance customer satisfaction.
- Collaborate with different departments to streamline operations and improve service quality.
- Screen and recruit production staff, plan training programs, manage employee issues, and conduct employee reviews.
- Strong leadership and management skills
- Excellent communication skills, both written and verbal
- Experience in operations management
- Knowledge of Path Lab logistics and supply chain management
- Proficiency in Malayalam, Kannada, Telugu, English, and Hindi
- Strong organizational and time management skills
- Provident Fund
- Bonus
- Other allowances
- Strong leadership and management skills
Operations Manager - Kochi, India - ADVENXA
Description
Job DescriptionJob Description:
Operations Manager
Location:
Bengaluru, Kochi, and Calicut
Qualifications:
Degree (Mandatory)
Experience :
Minimum 1 year of experience in Team Management
Salary Range:
₹35,000 to ₹40,000 per month
Shift:
Day shift (6 days work)
Excellent communication skills, both written and verbal
Responsibilities: