IT Infrastructure Service manager - Bengaluru / Bangalore - confidential

The Managed Services Manager role involves partnering with customers to utilize industry best practices, managing customer relationships, and delivering service solutions. The ideal candidate should have project management skills, customer handling skills, fair knowledge of techn ...

This role has been designed as 'Hybrid' with an expectation that you will work on average 2 days per week from an HPE office. · ...

This management position—Senior Manager, Managed Services Operations—is focused on driving client-centric service excellence within a dedicated region or services function. The role is responsible for top-tier service delivery, ensuring clients' IT systems remain operational and ...

Publicis Sapient is looking for a Senior Service Manager to join the Global IT Operation team. · As the leader in production operation teams, you will build, drive and lead delivery teams for Publicis Sapient s IT Operation Services offered to various clients. · The ideal candida ...

Job Title: Product Manager Break-Fix, AMC & Managed Services · Location: Bangalore and/or Mumbai · Experience: 15+ Years · Key Responsibilities: · Business Development & Revenue Growth · Drive end-to-end sales for Break-Fix, AMC, FMS, and Managed Services across enterprise and mi ...

The IT service manager is responsible for planning, directing and coordinating IT operations and services. They ensure the resolution of tickets and incidents, manage IT services, define milestones and develop processes to meet quality standards. · The IT Service Management Profe ...

Job Description · We are looking for a seasoned Service Manager for Application Management Services to join the Global IT Operation team. As the leader in production operation teams, you will build, drive and lead delivery teams for Publicis Sapient' s IT Operation Services offer ...

We are looking for a ServiceNow Managed Services Technical Consultant to join our offshore delivery organization in India. In this ticket-driven, customer-facing role, you will support global customers by handling incidents, service requests, problems, and minor enhancements thro ...

We are seeking a proactive and technically sound JIRA Service Management Developer / Administrator with strong expertise in JIRA Project Management. · This hybrid role requires deep hands-on experience in configuring and customizing JIRA Service Management. · You'll be responsib ...

In this critical role, you will work across multiple regions and time zones, managing both vendor teams and internal resources to deliver seamless service to our global reinsurance operations · The ideal candidate will have a strong background in platform management, automation t ...

+We are seeking a strategic and experienced ITSM manager for our IT Service Management function.Develop and execute strategies, policies, and procedures aligned with industry best practices (e.g., ITIL framework) to optimize IT service delivery, · Lead and manage a team of profes ...

We are hiring a Service Manager to handle customer escalations and ensure smooth after-sales service for premium home & kitchen appliances. · ...

We are looking for a passionate and experienced Help Desk Manager to join our global IT Service team · Manage 10–12 Tier 1 Help Desk agents supporting IL, EMEA, and APAC regions during the day, including remote management in Singapore. · ...

+ Manage regional Tier 1 support team, drive KPIs and optimize daily operations while maintaining hands-on approach. · + Ensure high-quality support via phone, portal, chat and walk-in. · + Work closely with HR IT Ops and Security on user lifecycle processes. · Job summary: We ar ...

The IT Service Management Professional plans directs and coordinates IT Operations and Services ensures resolution of tickets and incidents. · ...

This role involves service management responsibility, managing providers within various areas (infrastructure, network services or application development). It requires improvement of service quality and drive provider governance. · ...

Overall responsibility for service workshop operations and performance. Manage Service Advisors Technicians. · 5–10 years in Automobile Service · Minimum 2–3 years as Service Manager Workshop Manager · ...

Plan and oversee machine installation commissioning and servicing handle customer complaints breakdowns and technical escalations schedule preventive maintenance and service visits ensure service quality safety standards and SOP compliance coordinate with sales production and spa ...

· Service manager for NGO. MBA Marketing / Operations · Sales & Marketing / Vendor Management · ...

The job requires a Service Manager with 10-15 years of experience to manage a team and ensure the team's objectives are met within stipulated timelines. The candidate should have excellent leadership, communication, sales, and customer service skills. · ...

The Service Manager will be responsible for owning and operating live services on a day-to-day basis while also designing and improving service operations. · Own and operate live services as the primary service owner. · Monitor service health using logs, metrics, and alerts. · Pl ...