Senior Server Engineer - Pune, India - Concentrix

Description

Imagine being able to partner with global technology leaders in a company that cares about YOU – your professional growth, your success, and your community.

We are looking for an IT Technician to join our team. Today.
We are Service Source. We are dedicated to creating success for our clients, the communities around us and each other. We provide outsourced inside sales, customer success, renewals management, and channel management solutions for the world's greatest brands. At Service Source, you will be part of our diversified team that makes an impact for our clients. All of this is possible because of the talent you have to offer.

The future team member that will love this job provide technical and interpersonal Information Technology (IT) support while forging strong relationships with essential partners.

Reporting to the Senior Manager of IT, You will ensure the proper daily operation of technology applications and equipment by resolving moderate to complex technical problems.

The IT Technician is visible and works to meet the needs of company partners. Along the way you will have access to excellent training opportunities to grow and enhance your skills and career. At ServiceSource, you can truly Own Your Future

You Have1-5years of industry experience to reflect the skills and talent necessary for this role5+ years of experience in a desktop support environmentKnowledge of IT Infrastructure processes and technical skills, including a broad knowledge of hardware and softwareExperience handling confidential informationExperience troubleshooting and resolving general IT issuesCompleted study in Computer Science, Information Technology, or related fieldA+ Technician or Network+ CertificationExperience communicating with team members by phone, email and in personYou Will

Maintain standard and non-standard desktop solutions and infrastructure, inclusive of specialized applications and network devices, related technical systems, and vendor support engagementPerform fault isolation to resolve site-level service impairments; lead technical diagnostics and troubleshooting across multi-functional engineering teams and vendor support agenciesIdentify and resolve moderate to complex technical problemsPlan internal practices, including client provisioning standards, technical documentation, capacity planning, change management, compliance, service assurance, and business continuityApply and provide technical knowledge to improve performanceMaintain current expertise while acquiring experience with emerging systems, keeping up to date with industry trends and developmentsCommunicate status of IT milestones, road maps, and outage events to site leadershipHelp with Information Security forensic responses, including internal security breaches, loss prevention and audit complianceLinkdIn Job site: #remote# Hybrid# #LI-Onsite# Work from OfficeLinkedIn:

Location:
IND Mumbai - Symphony IT Park - Mumbai02Language Requirements:


Time Type:
Full time