IT Support Specialist - Bharuch, Gujarat
10 hours ago

Job description
Company Description
Hitachi Systems India Pvt Ltd enables digital transformation with intelligent, secure, and scalable IT solutions. We offer services in Cybersecurity, cloud solutions, managed IT services, application consultancy, and AI-driven innovation to optimize and protect enterprises. Backed by Hitachi's global expertise and with a robust presence across India, we create future-ready ecosystems that promote agility, resilience, and measurable success. Our mission is to empower businesses to confidently lead the next wave of technological advancements.
Role Description
This is a full-time, on-site role based in Bharuch for an costumer support engineer. The IT Support Specialist will be responsible for providing technical support and troubleshooting IT-related issues, managing desktop computer setups and configurations, and ensuring a smooth IT help desk operation. The role also includes maintaining IT systems, ensuring user satisfaction, and delivering technical resolutions effectively and efficiently.
Qualifications
- Proficiency in Technical Support and Troubleshooting to diagnose and resolve hardware/software issues efficiently
- Strong knowledge of working with Desktop Computers and Information Technology systems
- Experience in Help Desk Support with the ability to provide excellent user assistance
- Strong communication and problem-solving skills
- Ability to work effectively in an on-site team environment
- Bachelor's degree in Information Technology, Computer Science, or related field preferred
- Industry certifications (e.g., CompTIA A+, Microsoft Certified Solutions Associate) are a plus
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