Customer Relationship Executive - Bengaluru, India - Credvent Services Pvt ltd

Description

HR:

Sales Relationship Manager's Job Description

We are searching for engaged Relationship Managers to boost sales by reaching out to

current and possible clients. To this end, the Relationship Manager will be required to obtain

lists of customer's information, and to source data for additional members of the target

customers. You should also note down important notes during conversations to facilitate

follow-ups.

To be successful as a Relationship Manager, you should be able to convince even the

toughest of customers to purchase our offerings.

Relationship Managers Responsibilities:

Studying the details of services and remaining abreast of updates to these services.

Obtaining and updating lists of customer's contact details.

Calling active and budding clients to encourage the purchase of services.

Addressing client's uncertainties, grievances, and suggestions on time.

Noting important details of each conversation.

Communicating verbal acceptances of offers to team lead for closing.

Recording all successful and unsuccessful attempts to close sales.

Regular follow-ups with clients to ensure closing

Attending regular team meetings to clarify progress and performance-related

expectations.

Conducting each of your functions with the utmost respect, regardless of others'

dispositions.

Relationship Manager Requirements:

PUC/Diploma/Graduate or equivalent.

Prior experience as Sales Telecaller

Completion of a sales-related training program is preferred.

Computer literate.

Exposure to diverse viewpoints, cultural norms, and experiences.

Good verbal communication with a regional language proficiency.

Ability to switch your communication style on a whim.

Superb interpersonal, research, and record-keeping skills.

Capacity to receive critique without internalizing it.

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