IT & Systems Manager (Portfolio Operations) - Hubli - Emergence Software

    Emergence Software
    Emergence Software Hubli

    4 hours ago

    Description

    Location: Remote (India preferred)

    Type: Full-Time

    Reports to: Head of Portfolio Operations

    Compensation: $30,000–$60,000 USD annually

    Our Platform

    We're a thematic holding company backed by the Pritzker Organization focused exclusively on acquiring and scaling category-defining software businesses. Our structure organizes investments into focused portfolios that function as specialized operating groups, each developing deep domain expertise, proven operational playbooks, and long-term partnerships with founders and management teams.

    We combine operational rigor with a growth equity mindset—partnering closely with leadership teams to drive sustainable ARR growth, profitability improvements, and industry-leading customer outcomes.

    Our current investment portfolios include:

    • Emergence Mobility Technologies (AutoTech) – Next-generation vehicle acquisition and inventory management platforms
    • Emergence Healthcare Technologies (HCIT) – High-efficiency billing optimization, patient engagement, and clinical care software
    • Emergence Container Technologies (Cloud Infrastructure) – Modern DevOps, observability, and secure cloud performance tools
    • Emergence Procurement Technologies (Supply Chain Tech) – Procurement, logistics, and manufacturing visibility systems

    The Role

    We're building a centralized Portfolio Operations function to support our growing portfolio of software companies. We're hiring an IT & Systems Manager to own the implementation, configuration, and maintenance of business systems across our portfolio companies.

    When we acquire a company, you'll be in the middle of the integration work—migrating data, standing up new systems, coordinating with vendors, and making sure everything actually works. Between acquisitions, you'll maintain documentation of our tech stack, manage user access, and keep our systems running smoothly.

    This is hands-on work. You'll be configuring Salesforce, running data migrations, troubleshooting broken integrations, and coordinating vendor implementations. You'll work closely with the Head of Portfolio Operations and collaborate with our M&A Integration Manager during deal transitions.

    Key Responsibilities

    • Implement and configure SaaS platforms (Salesforce, Ramp, HRIS systems, etc.) during M&A integrations
    • Execute data migrations when we acquire companies—customer data, user accounts, financial records moving between systems
    • Coordinate vendor implementations: run kickoff calls, track timelines, troubleshoot when things break
    • Maintain documentation of our tech stack across all portfolio companies—software inventory, license counts, renewal dates, vendor contacts
    • Manage SSO configuration, user provisioning, and access control across tools
    • Handle onboarding/offboarding system access when employees join or leave portfolio companies
    • Build integrations between systems as needed—API work, Zapier, native connectors—coordinating with dev teams when necessary

    Ideal Qualifications

    • 5–8 years in hands-on IT implementation or systems administration roles
    • Experience with data migrations—you've moved data between systems before and can talk through how you approached it
    • Familiarity with common business SaaS platforms (Salesforce, financial systems, HRIS tools)
    • Comfortable talking to both technical and non-technical people—you'll explain things to executives and debug issues with vendors
    • Strong communication skills—fluent written and verbal English required
    • Prior experience working with US-based companies
    • Ability to work independently and thrive in a fast-paced, entrepreneurial environment

    Nice to Have

    • Experience in M&A integration or PE/VC portfolio environments
    • Salesforce Admin certification or equivalent experience
    • Experience with integration platforms (Zapier, Workato, Tray.io)

    What This Role Is Not

    • You won't be building custom software or writing production code—this is configuration and integration work
    • This is not a help desk role—you're implementing systems, not resetting passwords

    Work Arrangement

    • Fully remote
    • Must have meaningful overlap with US business hours for collaboration (minimum 4 hours daily)
    • India-based candidates preferred

    If you're interested in building and maintaining business systems for a portfolio of high-quality software companies alongside a small, entrepreneurial team backed by permanent capital, we'd love to connect

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