Customer Support Analyst - Pune

Role & responsibilities · Role Overview · The IT Support Analyst acts as a key liaison between employees and the IT organization, delivering high-quality technical support across enterprise technologies. This role focuses on resolving complex technical issues, maintaining SLA adh ...

We are seeking an IT Support Analyst with expertise in MSI and 4 years of experience in AppV Packaging. The ideal candidate will have: · - Proficiency in creating MSI packages using Admi studio/InstallShield. · - Hands-on experience in generating packages with AppV 5.0/AppV 5.1/N ...

Support Analyst · Location: Pune-Hybrid working-Twice a week in the office · Status: Permanent, Full Time · Package: Competitive Salary (fixed), 5 Day Working Week, Flexible Working (with one-off allowance), Development & Opportunity (Personal & Technical), Group Medical Policy, ...

Support Analyst · Location: Pune-Hybrid working--Twice a week in the office · Status: Permanent, Full Time · Package: Competitive Salary (fixed), 5 Day Working Week, Flexible Working (with one-off allowance), Development & Opportunity (Personal & Technical), Group Medical Policy, ...

Responding to customer requests via email telephone support calls and other mechanisms logging of such calls provision of advice and assistance relating to products services raising handling of faults as appropriate reproduction of reported problems documentation resolution escal ...

Key Areas of Responsibilities · Manage and support the ITRS Genos environment with hands-on changes, designs and implementation of solutions provided by core team. · Coordinate with onshore/offshore resources to respond, diagnose and resolve day-to-day System/User issues specific ...

Technical Skills: · knowledge of Windows Server operating systems Administration(2012/2016/2019/2022). · Soundful knowledge of Active Directory, Group Policies (GPO), and DNS/DHCP, Desktop support, MS 365, MS SharePoint, Remote Desktop Servers/ Server Farms. · Having 6+ years of ...

DAP SOS Support Analyst · DAP SOS Support Analyst · Mandatory Technical Skills: Linux fundamentals, windows operating system, · Preferred Technical Skills: Understanding of ITIL, SQL, Ansible · Shift/Work Timings: Rotational 24*5 with on call support on weekends. · Working D ...

Title: IT Tech Support Analyst · Location: Pune · An S&OP Process Analyst will drive the monthly Sales and Operations Planning cycle by analyzing data, maintaining demand/supply plans, and ensuring cross-functional alignment between sales, marketing, and supply chain. As an analy ...

This role involves providing customer support and technical assistance to clients. · ...

The Applications Support Analyst is a developing professional role. Applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data. Identifies policy gaps and formulates policies. Interprets data and makes recommendations. · The Applicat ...

The Applications Support Analyst is responsible for providing functional and technical support to users for applications or systems. · Provide functional and technical analysis. Troubleshoot and resolve escalated tickets and communicate the solution to customers via the Service D ...

We are hiring Technical Analysts with strong SQL and problem-solving skills to support our growing client base. · ...

Join us as an Application Support Analyst at Barclays responsible for supporting the successful delivery of Location Strategy projects to plan budget agreed quality and governance standards. · Provision of technical support for the service management function to resolve more comp ...

We are looking for highly motivated Application Support Analysts (L1/L1.5) to support a diverse portfolio of enterprise and web-based applications. · Bachelor's degree in Computer Science, Information Technology, or a related field · ...

Job Title Customer Support Analyst II (Tier 1) · Job Description · Respond to customer inquiries and assist in troubleshooting and resolving issues · Attend meetings with customers to analyze, troubleshoot and diagnose software and data issues · Manage and track issues via suppor ...

PACCAR India is seeking an experienced Sales Support Analyst (Dealer Experience) to ensures seamless support for PACCARs Kenworth and Peterbilt dealer networks by resolving order-related issues and delivering exceptional customer experience spanning various communication channels ...

Job Description · The Applications Support Analyst 2 is a developing professional role. Applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data. Identifies policy gaps and formulates policies. Interprets data and makes recommendat ...

As a Sourcing Support Analyst at you will play a crucial role in driving the success and growth of our organization. · ...

The Operational Excellence Analyst ensures the smooth execution of projects and the delivery of high-quality results while fostering effective stakeholder collaboration. · Operational Oversight – Track timelines, monitor deliverables, and maintain documentation for smooth executi ...

The Ops Sup Analyst 1 is an entry-level position responsible for providing operations support services including record/documentation maintenance storage & retrieval of records account maintenance imaging and the opening of accounts in coordination with the Operations - Core Team ...