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  • Sales Consultant - Udaipur - Highonm

    Highonm
    Highonm Udaipur

    3 weeks ago

    Description

    Sales Specialist Job Description

    We are seeking a skilled Sales Specialist to join our team in the Personal Styling Services space. As a key member of our sales team, your primary mission will be to convert inbound leads into Personal Styling Service buyers through WhatsApp and phone calls.

    Key Responsibilities:

    • Build rapport with warm leads via phone and WhatsApp calls.
    • Pitch our next style service to existing buyers.
    • Understand and address customers' style concerns using empathetic language.
    • Explain our 1-on-1 Style Consultation services and how they meet individual needs.
    • Handle customer inquiries and objections regarding price, time, and results.
    • Closing sales and updating CRM / Google Sheets with notes, status, and follow-ups on the same day.
    • Share feedback with the marketing team to improve scripts and offers.

    Targets (KPIs):

    • Achieve a close rate of at least 30% among warm leads.
    • Maintain an average response time of ≤ 2 minutes during peak hours.

    Requirements:

    • Minimum 1 year of experience in phone sales, preferably in ed-tech, D2C, or banking sectors.
    • Fluency in Hindi and English languages.
    • Owning an Android/iPhone, laptop, and stable broadband connection.
    • An interest in fashion, beauty, or self-improvement.
    • Able to work 5.5 days, from 11 AM to 7 PM IST (peak query hours).

    Compensation & Incentives:

    • Fixed salary: ₹20,000 – ₹25,000 (based on experience).
    • Product knowledge training, proven scripts, and weekly coaching.
    • Growth path: Senior Consultant → Team Lead → Sales Manager.

    Work Setup:

    • Monday to Saturday, with 2 Saturdays off each month.
    • All Indian public holidays observed.
    • Fully remote work setup for out-station hires.

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