Client Account Manager - Delhi, India - Mygate

    Mygate
    Mygate Delhi, India

    2 weeks ago

    Default job background
    Technology / Internet
    Description

    Job Responsibilities:

    • Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition.
    • Acquire a thorough understanding of key customer needs and requirements.
    • Expand the relationships with existing customers by continuously proposing solutions that meet their objectives.
    • Ensure the correct products and services are delivered to customers in a timely manner.
    • Serve as the link of communication between key customers and internal teams.
    • Resolve any issues and problems faced by customers and deal with complaints to maintain trust.
    • Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics.
    • Require to be on field to meet prospective clients. Requirements
    • Minimum 1 to 4 years of relevant experience required.
    • Proven experience in Client Account Management/Key Account Management.
    • Experience in sales and providing solutions based on customer needs.
    • We are open to hire B.com/BBA/B.Tech/MBA.
    • 6 days working and 1-day week off (Saturday & Sundays are working)
    • PPP - you would have a Platform for Personally and Professionally grow. This means opportunity to do challenging & stimulating work that puts you out of your comfort zone and forces you to learn every day. When you look back, you should feel your "stock price" growing in the market Gold shines in fire. You will get the fire, are you the gold?
    • Recognition - Your growth in the company would be linked only to performance and not your past experiences. If you do well, there should be recognition, growth in span of influence, reward, and financial growth.
    • Good Manager - Each of you should have a good person to report to. Your manager should be facilitator of your success, someone you can look up to, someone that makes you feel excited to come to work and give your best every day
    • Flat Culture - As we grow, we will no doubt have structure, hierarchy, and processes in place. This should not mean slowing down of decision making and most certainly this does not mean hierarchy in communication. You should be able to reach out to anyone in the organization.
    • Client Focus - We will always be a client-centric company. If we service the client right and continue to delight them, we will be in our path to build a great company.
    • Fair, Ethical and High on Integrity - These are foundations of the company. We will always be ethical, high on integrity and fair to everyone whose life is being touched by MyGate.

    MyGate is an Equal Employment Opportunity employer and makes all employment and employment-related decisions without regard to a person's race, sex, national origin, ancestry, disability, sexual orientation, or any other status protected by applicable law.