Inside Sales Executive - Mumbai, India - Grown Diamond Corporation

Description

As a Pre-Sales Executive, you will play a crucial role in our company's success by providing support to our sales team and engaging with potential customers to understand their needs and offer tailored solutions. You will be responsible for articulating the value proposition of our products or services, conducting product demonstrations, and building strong relationships with prospects to drive sales opportunities. This role requires a combination of technical knowledge, excellent communication skills, and a proactive approach to customer engagement.

Responsibilities:

Understanding Customer Needs: Work closely with the sales team to identify potential customers and understand their specific requirements.

Product Knowledge: Develop a deep understanding of our products & services, including features and benefits to effectively communicate their value to prospects.

Product Demonstrations: Conduct product demonstrations for potential customers, showcasing key features and capabilities to address their needs and concerns.

Solution Proposals: Collaborate with the sales team to develop customized solutions or proposals based on customer requirements, ensuring alignment with their business objectives.

Customer Engagement: Proactively engage with prospects through various channels, including phone calls, emails, and chat, to build rapport and nurture relationships throughout the pre-sales process.

Market Research: Stay updated on industry trends, competitor offerings, and market developments to identify new opportunities.

Documentation: Prepare and maintain documentation related to product features, pricing, and competitive analysis to support the sales team in their presentations and negotiations.