On-line Service Specialist - Thoothukudi - Solis

    Solis
    Solis Thoothukudi

    1 day ago

    Description

    Job Title: On-line Service Specialist

    Key Responsibilities:

    • To provide online telephonic support to customer technical queries received from customers.

    Communication and Updates:

    • To ensure timely updates on customer complaints via the ticketing tool (Freshdesk) or any other system as advised by management.

    Prominent Skills and Qualifications:

    1. A strong knowledge of power electronics, solar inverters, PV module fundamentals, and solar power plants is a must.

    -Education-Required Qualification BE/B-Tech/Diploma in Electrical,Electronics-Telecommunication


    -Language Skills-


    The ideal candidate should possess professional English communication skills in speaking and writing. Experience with handling solar string inverters is an added advantage for this role at Solis.

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