JPMC Hiring/ International Banking Voice/ US Shift/ CTC Upto 7.5L - Bengaluru / Bangalore - confidential

    confidential
    confidential Bengaluru / Bangalore

    1 hour ago

    Full time
    Description

    Description

    We are seeking a motivated and customer-oriented individual for the position of JPMC Hiring in International Banking Voice. This role involves handling customer inquiries and providing support for international banking services during US shift hours. Ideal candidates should possess strong communication skills and a passion for helping others.

    Responsibilities

    • Handle inbound and outbound calls for international banking queries.
    • Provide exceptional customer service to clients based in the US.
    • Assist clients with account management and transaction inquiries.
    • Resolve customer complaints and issues in a timely manner.
    • Maintain accurate records of customer interactions and transactions.
    • Collaborate with team members to improve service processes and outcomes.

    Skills and Qualifications

    • Excellent verbal and written communication skills in English.
    • Strong problem-solving and analytical skills.
    • Proficiency in using CRM software and Microsoft Office Suite.
    • Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
    • Knowledge of international banking products and services is a plus.
    • Customer service experience is preferred but not mandatory.
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