Technical Customer Service Manager - Panjim - Open Destinations

    Open Destinations
    Open Destinations Panjim

    2 weeks ago

    Description

    Job Summary:

    • To oversee Ticket Management System ensuring accurate ticket resolution.
    • Meet ticket SLAs as agreed with customers & internal stakeholders.
    • Monitor productivity & efficiency metrics to drive operational excellence.

  • Only for registered members Panaji

    Oversee the Ticket Management System, ensuring accurate and timely ticket resolution. Meet ticket SLAs as agreed upon with customers and internal stakeholders. Monitor productivity and efficiency metrics to drive operational excellence. · Conduct root cause analysis on escalated ...

  • Only for registered members Panaji, Goa

    ++Oversee the Ticket Management System, ensuring accurate and timely ticket resolution. Meet ticket SLAs as agreed upon with customers and internal stakeholders. · + · ,++Conduct root cause analysis on escalated issues and implement corrective actions. · Maintain a high level of ...

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