Business Process Outsourcing Professional - Chandigarh, Mohali - Connecting the Dots

Job title: BPO Contact Centre Centre

Description

Business Process Outsourcing Professional Opportunity

Job Description:

We are seeking a highly motivated Business Process Outsourcing (BPO) professional to join our team as a customer support associate.

The successful candidate will be responsible for providing top-notch customer service via various channels, including email, chat, and phone.

Key Responsibilities and Expectations:

• Delivering exceptional customer service while meeting quality and productivity standards
• Collaborating with colleagues to achieve team objectives and goals
• Maintaining accurate records and reporting critical issues to management

Required Skills and Qualifications:

• High school diploma with a strong academic record
• Excellent communication and interpersonal skills
• Ability to work in a rotational shift basis from our offices

What We Offer:

• Competitive salary with incentives
• A 5-day workweek (International) and 6-day week work (Domestic)
• Opportunities for growth and professional development
• A state-of-the-art infrastructure with fully air-conditioned offices
• Located in the heart of town with easy public transport access