Customer Service Executive - Vadodara, India - Neelam Enterprise

    Neelam Enterprise
    Neelam Enterprise Vadodara, India

    1 week ago

    Default job background
    Full time
    Description

    Role:Customer service executive

    1. Good communication skills
    2. Language: English and Hindi

    Job description

    Teleperformance is hiring.

    • We have openings for Customer support Executive
    • Should be a Graduate
    • Should have good communication.
    • Should speak English, Hindi.
    • Fresher OR experience in Voice process.

    Answering client correspondences through email, social media, and by phone.

    • Possessing excellent product knowledge to enhance customer support.
    • Catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution.
    • Handling customer concerns and complaints in a timely manner.
    • Keeping a proper record of the customers.
    • Providing the best possible solution to the queries of the customers.

    Desired Candidate Profile:

    • Candidate must have good command on written and spoken English.
    • Proficient in Microsoft Office Suite.
    • Strong phone contact handling skills and active listening.
    • Proven customer support experience or experience as a Client Service Representative