Academic IT Counselor - Noida, India - Training Basket

Description

Training Basket is a leading provider of IT training solutions catering to both working professionals and college students. Our comprehensive courses cover a range of disciplines including Programming, Cloud Computing, Networking, and Web Development.

With a commitment to empowering individuals with the skills and knowledge needed to excel in the IT industry, we are dedicated to delivering high-quality training programs that meet the evolving needs of the technology sector.

Position Overview:
We are seeking a dynamic and motivated Academic Counselor to join our team.

The Academic Counselor will play a key role in engaging with prospective students, understanding their career goals and educational needs, and guiding them towards the most suitable training programs.

This role requires a deep understanding of the IT industry, excellent communication skills, and a passion for helping individuals achieve their professional aspirations.

Requirements

1. Conduct consultations with prospective students to understand their educational background, career objectives, and prior experience in the IT field.

• Provide personalized guidance and advice to students on selecting the most appropriate training programs based on their goals and skill level.
• Explain the curriculum, course objectives, and learning outcomes of our IT training programs to prospective students in a clear and concise manner.
• Address any questions or concerns raised by students regarding the training programs, admission process, or other related matters.
• Assist students in completing the enrollment process, including filling out application forms, submitting required documents, and processing payments.
• Follow up with prospective students through phone calls, emails, or in-person meetings to provide additional information and support as needed.
• Collaborate with the admissions team to track student inquiries, applications, and enrollment numbers, and provide regular updates on prospective student status.
• Stay updated on industry trends, emerging technologies, and changes in the IT job market to effectively advise students on their career paths.
• Participate in marketing events, webinars, and outreach activities to promote our training programs and attract new students.
• Maintain accurate records of student interactions, inquiries, and enrollment data using our CRM system.

Qualifications:

• Graduation degree in a relevant field.
• Minimum of 2 years of experience in academic counseling, admissions, or sales, preferably in the IT training industry.
• Excellent interpersonal skills with the ability to build rapport with students from diverse backgrounds.
• Effective communication skills, both verbal and written, with the ability to convey complex information in a clear and engaging manner.
• Proven ability to work independently as well as collaboratively within a team environment.
• Highly organized with strong attention to detail and the ability to manage multiple tasks simultaneously.
• Commitment to upholding ethical standards and providing exceptional service to students throughout their educational journey.