Office Manager - Hyderabad, India - TriosCo

Description

TriosCo is a leading full-service digital agency with offices in Hyderabad and the United States. We specialize in creating impactful digital experiences for a wide range of clients, including international brands. We are a team of passionate individuals dedicated to delivering innovative solutions that blend creativity, technology, and strategy.

Roles and Responsibilities:

KPI Management:

• Develop and implement Key Performance Indicators (KPIs) to track the effectiveness and efficiency of office operations.
• Monitor and analyze KPI data to identify areas for improvement and optimize processes.
• Generate regular reports on KPIs to provide insights to management and stakeholders.

HR Management:

• Oversee all aspects of human resources management, including recruitment, onboarding, performance management, and employee relations.
• Develop and implement HR policies and procedures to ensure compliance with labor laws and company standards.
• Conduct regular performance evaluations and provide guidance and support to employees to foster professional development and growth.
• Handle employee grievances and conflicts in a fair and timely manner, maintaining a positive and productive work environment.

Office Administration:

• Manage day-to-day office operations, including facilities management, supplies procurement, and vendor relations.
• Coordinate meetings, events, and travel arrangements for staff as needed.
• Ensure compliance with health and safety regulations and implement measures to promote a safe working environment.
• Maintain accurate records and documentation related to office operations and HR activities.

Communication and Collaboration:

• Serve as a point of contact for internal and external stakeholders, addressing inquiries and providing support as needed.
• Foster effective communication and collaboration among team members to enhance productivity and teamwork.
• Facilitate regular team meetings and trainings to promote employee engagement and professional development.

Strategic Planning:

• Collaborate with senior management to develop and execute strategic plans and initiatives to achieve organizational goals.
• Identify opportunities for process improvement and cost optimization to enhance operational efficiency and effectiveness.
• Stay informed about industry trends and best practices in office management and HR to drive continuous improvement.

Leadership and Team Development:

• Provide leadership and guidance to the office team, fostering a culture of accountability, innovation, and excellence.
• Mentor and develop team members, providing coaching and support to help them reach their full potential.
• Lead by example, demonstrating integrity, professionalism, and a commitment to excellence in all aspects of work.

Qualifications:

• Bachelor's degree in business administration, human resources, or related field (Master's degree preferred).
• Proven experience in office management, HR administration, and KPI management.
• Strong leadership and communication skills, with the ability to inspire and motivate team members.
• Excellent organizational and problem-solving abilities, with a keen attention to detail.
• Proficiency in HR software and Microsoft Office Suite.
• Knowledge of labor laws and regulations.
• Certification in HR management (e.g., SHRM-CP, PHR) is a plus.