Business Manager - Noida, India - iimjobs

    iimjobs
    iimjobs Noida, India

    3 weeks ago

    Iimjobs background
    Full time
    Description

    Key Responsibilities :

    • Revenue maximization and achievement of business targets by improving client Renewals and Upsells Act like a consultant to the clients and ensure high level of client satisfaction through personalized solutions and issue resolutions.
    • Capturing key process and product feedback for client experience improvements through data analysis and RCAs.
    • Drive quality service demonstrations by team on video meetings
    • Regular team trainings and audits to maintain service quality

    Critical Skills of a Suitable Candidates :

    • Excellent Team-handling skills
    • Good verbal and written communication
    • Able to multitask well
    • Effective decisionmaking abilities

    You Can Apply if you possess:

    • MBA or any equivalent degree from Top tier colleges
    • Minimum 12 years of work experience in team handling roles, preferably in client servicing and product selling