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    System Administrator - Bengaluru, India - First American India

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    Full time
    Description

    Company Summary

    First American (India) is a GCC (Global Capability Center) of the First American Financial Corporation (NYSE: FAF) family of companies. FAI is a proud member of the FORTUNE 500 companies and has been amongst the Fortune 100 Best Companies to Work For list for eight consecutive years. First American Financial Corporation provides comprehensive title insurance, closing/settlement, property data and technology solutions. First American (India) creates quality solutions for its customers by combining software, back office, and knowledge processing operations to fulfill First American's business requirements. Our priorities are our employees, customers, and shareholders - in that order. First American (India) has been ranked amongst India's Best Companies To Work ForTM 2023: Listed amongst the Top 100 by Great Place To Work India, FAI is also certified Best Workplaces for Women and Workplace with Inclusive Practices.

    Job Summary

    Technical Skills:

    • Install, upgrade, support and troubleshoot Windows 7 -10.
    • Install, upgrade, support and troubleshoot for Scanners/Printers and various PC components.
    • Installation, Configuration of MS-Outlook 2007/2010/2013, MS-office2007/2010/2013, Office 365
    • Basic installation & troubleshooting knowledge on Windows 2008/2012 server Operating system.
    • Technical skills related to Desktop Patch management, Software Installation and Basic Networking skills.
    • Install, configure and maintain regular updates of Antivirus.
    • Strong knowledge on windows Client OS troubleshooting
    • Performs general preventative maintenance tasks on computers, laptops and any other Hardware devices.
    • Maintaining inventory of Assets, documents vendor reports and Vendor interactions.
    • Knowledge of Local System policies and Group policies.
    • Knowledge on Work group/Domain/DNS /DHCP.

    Experience:

    • Excellent working knowledge with a range of 1.5 to 3 years in User Help desk support with a good understanding of Microsoft products [Outlook, Windows OS, installation procedures, troubleshooting knowledge in Microsoft office suite] and administration of user accounts and access rights.

    Soft Skills:

    • Excellent Communication Skills (Verbal/Written).
    • Able to talk about technology in simple terms.
    • A logical thinker.
    • An excellent problem solver with strong analytical skills.

    Key Competencies:

    • Help Desk profile with strong Analytical, Logical and Communication Skills (written, oral, one to one etc.).
    • Professional, Innovative, Drive for continuous improvement, Positive attitude, proactively provides solutions.
    FAI is committed to create an environment that respects, supports and inspires all individuals. We do not discriminate on the basis of color, religion, sex, gender identity, sexual orientation and age. At FAI, we celebrate diversity and believe that an inclusive workforce benefits employees, the organization and our community. We are an Equal Opportunity Employer. For more information about our company and dedication to putting People First, check out

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